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features
design
support

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Description

With CitraTest APM, you can effortlessly monitor response times, availability, and user SLAs across all applications! Proactively identify and resolve issues before they affect users. Ensure SLAs are upheld with both internal and external stakeholders. Streamline processes and enhance IT operational efficiency. Our user-focused application performance monitoring supports every application. Accurately measure and validate user SLAs to safeguard both revenue and your brand, and receive alerts at the first indication of a problem. Quickly pinpoint slow components and determine their root cause, while also recognizing geographic discrepancies in response times. Experience superior value and immediate results. Since applications serve as the foundation of your business, they play a crucial role in driving daily sales and operations, assisting employees and partners, delivering services that generate revenue, and presenting information online. It’s essential that your applications perform optimally; otherwise, customers may turn to competitors or overwhelm your helpdesk with issues and escalations, jeopardizing your business's success. By prioritizing application performance, you can ensure customer satisfaction and loyalty.

Description

Enhance team efficiency by directing alerts to the appropriate individuals, facilitating swift collaboration and resolution of issues. By ensuring that alerts reach the right recipients, you can minimize the time taken to acknowledge and rectify incidents. Our complete ChatOps experience seamlessly integrates with your existing tools, offering incident timelines and reporting functionalities that support blameless post-incident analysis. Foster engagement by meeting individuals in their work environments; our mobile-first solutions utilize machine learning to provide on-call accessibility from any location. Splunk On-Call streamlines incident management processes, alleviating alert fatigue and promoting higher uptime rates. Utilize Splunk On-Call to optimize your on-call schedules and escalation frameworks, automating everything from rotations to overrides. Our platform delivers contextual alert details, machine learning-based suggestions, and enhances collaboration to efficiently tackle issues, all while meticulously documenting crucial remediation information for future reference. This allows teams to not only resolve incidents promptly but also to learn from them to improve future responses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Apache Cassandra
Citrix Endpoint Management
Cron To Go
Dotcom-Monitor
EPIC HRMS
FireHydrant
Nagios XI
Opsview
Phoenix Incidents
RapidSpike
Sematext Cloud
ServiceNow
Slack
SolarWinds Pingdom
Splunk Cloud Platform
Splunk User Behavior Analytics
StatusHub
Workato
Zendesk

Integrations

Salesforce
Apache Cassandra
Citrix Endpoint Management
Cron To Go
Dotcom-Monitor
EPIC HRMS
FireHydrant
Nagios XI
Opsview
Phoenix Incidents
RapidSpike
Sematext Cloud
ServiceNow
Slack
SolarWinds Pingdom
Splunk Cloud Platform
Splunk User Behavior Analytics
StatusHub
Workato
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$27.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tevron

Founded

2001

Country

United States

Website

www.tevron.com/application-performance-monitoring-citratest-apm.aspx

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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