Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
Experience a comprehensive cloud-based phone service tailored for businesses with Webex Calling, which allows you to make and receive calls seamlessly on any device from virtually anywhere, eliminating the complexities of traditional phone systems. This service is designed to support the growth of your business by enabling you to take calls using your business phone number while accessing an extensive array of robust cloud calling features. Say goodbye to the expenses associated with physical phone systems; instead, effortlessly manage all your services, users, and security from a centralized platform. Webex Calling prioritizes security as a fundamental component, ensuring protection without the need for constant updates. Enjoy the flexibility of making calls using extension numbers, direct inward dialing (DID) numbers, email-style directory URIs, or directory-based dialing. With features such as shared lines, hunt groups, call waiting, hold/resume options, call pickup, forwarding, do not disturb, and transfer capabilities, you’ll never miss a critical call. This innovative approach to communication not only enhances efficiency but also empowers teams to stay connected no matter where they are.
Description
Telecommunications company providing cloud-based phone systems and communication solutions specifically designed for skilled nursing facilities, assisted living communities, and other senior care organizations. The company delivers business phone services, mobile and desktop applications, eFax, emergency 911 capabilities, call analytics, multi-site dashboards, and U.S.-based support, all through its own platform, to simplify communications, improve responsiveness, and help care providers operate more efficiently.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Salesforce
Yes
Box
Yes
Calero
Yes
Cisco Webex
Yes
Expo XT UC Analytics
Yes
Google Drive
Yes
HubSpot AEO
No
Jira
Yes
MOS Chorus
Yes
MiaRec
Yes
Integrations
Salesforce
Yes
Box
No
Calero
No
Cisco Webex
No
Expo XT UC Analytics
No
Google Drive
No
HubSpot AEO
Yes
Jira
No
MOS Chorus
No
MiaRec
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.webex.com/suite/enterprise-cloud-calling.html
Vendor Details
Company Name
UniVoxx
Founded
2018
Country
United States
Website
univoxx.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes