Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cisco Unity Connection serves as a comprehensive solution for unified messaging and voicemail, offering users a range of flexible options for accessing their messages while simplifying management for IT departments. Users can retrieve and control their messages through various platforms such as their email inbox, web browsers, Cisco Jabber, Cisco Unified IP Phones, smartphones, or tablets. Additionally, Unity Connection enhances user experience with diverse message access and delivery formats, incorporating features like voice commands, speech-to-text transcription, and video greetings. The system prioritizes security and is built to accommodate complex global distributions with features like high availability, redundancy, and support for branch office resilience. Fully virtualized, Unity Connection can operate on hardware tailored to specific requirements. Moreover, Cisco Prime Collaboration facilitates easy deployment, provisioning, monitoring, and management of the entire voice and video infrastructure, making it an efficient choice for organizations. Its versatile design and user-friendly interface contribute to a seamless communication experience in today's fast-paced environments.
Description
Listening to voice messages can often be a cumbersome and time-consuming task. VoxSciences™ revolutionizes this process by converting voice messages into text, allowing them to compete equally with email, SMS, and instant messaging while bringing along benefits like textual search capabilities. Our innovative VERBS (Virtual Engine for Recognition of Basic Speech) technology seamlessly transforms voice messages into text and delivers them through options such as email, SMS, or an API interface. The voicemail-to-text service is perfect for both individual and corporate voicemail systems. For organizations that require high-volume voice message transcription, our XML API is particularly beneficial, serving larger companies engaged in Voice of the Customer analysis, comment lines, and network or PABX operators and affiliates. Voice of the Customer represents a strategic market research approach that yields a comprehensive understanding of customer desires and requirements, analyzing feedback collected from a variety of channels, including email, web platforms, and IVR surveys. This method not only enhances customer satisfaction but also helps organizations tailor their services to better meet evolving consumer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Jabber
Yes
Cisco Unified Communications Manager
Yes
Kurmi Enterprise Suite
Yes
VoIP Detective
Yes
Integrations
Cisco Jabber
No
Cisco Unified Communications Manager
No
Kurmi Enterprise Suite
No
VoIP Detective
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/unity-connection/index.html
Vendor Details
Company Name
VoxSciences
Website
www.voxsci.com
Product Features
Team Communication
Activity / News Feed
No
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
No
Mobile Access
No
Push Notifications
No
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
No
Product Features
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes