Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cisco BroadWorks serves as a robust platform for enterprise communication and collaboration, delivering exceptional security, performance, and scalability. Partnered with Cisco service providers, it seamlessly integrates with Cisco Webex to address a comprehensive array of communication and collaboration requirements for businesses. Recognized as the leading cloud business communication solution globally, Cisco BroadWorks caters to over 26 million users across various enterprises, from small startups to large multinational firms. With a commitment to mission-critical security and reliability, it boasts an impressive 99.999% uptime, ensuring full redundancy. Additionally, it adheres to all relevant regional regulations concerning security, data privacy, and law enforcement requirements. Cisco BroadWorks encompasses a wide range of PBX functionalities available at user, group, site, and enterprise levels, including features like hunt groups, auto-attendants, unified messaging, and contact center capabilities. This versatility makes it an essential tool for organizations aiming to enhance their communication infrastructure effectively.
Description
The system supports multi-tenancy, allowing clients to add an unlimited number of tenants and extensions within a single instance. Each client receives a tailored application interface to suit their specific requirements. A robust multi-authorization system enables the creation and management of admins, users, and resellers seamlessly. With a globally-recognized REST API, all call functions can be executed quickly and efficiently. You have the flexibility to run your services on one or multiple servers, adding or removing them as needed without facing any service interruptions when powering off a server. The integration with The Hub, along with customer portals and top CRM systems, facilitates faster and more reliable communications. Our dedicated support team is readily available during business hours to provide complimentary technical assistance in accordance with our SLA. The comprehensive service we provide is meticulously tailored to address the unique needs of your business. Additionally, you can monitor all inbound and outbound calls, whether they were answered or unanswered, along with other valuable metrics. This setup empowers teams to communicate effectively and collaborate seamlessly, ultimately enhancing overall work efficiency and productivity across the organization.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon S3
No
Bitrix24
No
Go Integrator Cara
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft 365
No
Pipedrive
No
TimelyBill
Yes
Integrations
Amazon S3
Yes
Bitrix24
Yes
Go Integrator Cara
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft 365
Yes
Pipedrive
Yes
TimelyBill
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$57.05 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/broadworks/index.html
Vendor Details
Company Name
intuPBX
Country
United Kingdom
Website
intupbx.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No