Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cisco BroadWorks serves as a robust platform for enterprise communication and collaboration, delivering exceptional security, performance, and scalability. Partnered with Cisco service providers, it seamlessly integrates with Cisco Webex to address a comprehensive array of communication and collaboration requirements for businesses. Recognized as the leading cloud business communication solution globally, Cisco BroadWorks caters to over 26 million users across various enterprises, from small startups to large multinational firms. With a commitment to mission-critical security and reliability, it boasts an impressive 99.999% uptime, ensuring full redundancy. Additionally, it adheres to all relevant regional regulations concerning security, data privacy, and law enforcement requirements. Cisco BroadWorks encompasses a wide range of PBX functionalities available at user, group, site, and enterprise levels, including features like hunt groups, auto-attendants, unified messaging, and contact center capabilities. This versatility makes it an essential tool for organizations aiming to enhance their communication infrastructure effectively.
Description
NextPlane facilitates communication among users on platforms like Microsoft Teams, Slack, and Cisco Webex, enabling them to interact with colleagues both within and outside their organization. Users can engage in chats and direct messages, utilizing rich text, GIFs, and emoji reactions, while also being able to share their presence status, join channel discussions, and exchange files seamlessly within their chosen applications. Acting as an all-encompassing hub, NextPlane enables protocol, content, and API translations between various team collaboration platforms, such as Slack, Microsoft Teams, and Cisco Webex, along with messaging solutions based on SIP or XMPP, including Avaya IX Workplace, Cisco Jabber, and Microsoft Skype for Business. Additionally, the NextPlane application provides notifications when contacts accept connection invitations, enhancing the user experience further. This integration allows for a more fluid workflow across various communication tools, ensuring that users remain connected regardless of the platform they prefer.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cisco Jabber
No
Cisco Unified Communications Manager
No
Cisco Webex
No
Fuze
No
Go Integrator Cara
Yes
Google Hangouts
No
Microsoft Teams
No
Skype
No
Slack
No
TimelyBill
Yes
Integrations
Cisco Jabber
Yes
Cisco Unified Communications Manager
Yes
Cisco Webex
Yes
Fuze
Yes
Go Integrator Cara
No
Google Hangouts
Yes
Microsoft Teams
Yes
Skype
Yes
Slack
Yes
TimelyBill
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/broadworks/index.html
Vendor Details
Company Name
NextPlane
Founded
2007
Country
United States
Website
nextplane.net
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No