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Description
As cloud-based applications and 5G technology become more prevalent, Communication Service Providers (CSPs) are compelled to prioritize delivering a superior user experience. Business clients and everyday consumers alike are unwilling to tolerate sluggish or malfunctioning applications, nor are they satisfied with poor-quality audio or video during virtual meetings. Achieving high Quality of Service (QoS) and an elevated Quality of Experience (QoE) is essential for demonstrating network excellence. To achieve these goals, CSPs must gain unprecedented insights into their networks. Cirries' Data Analysis in Real Time (DART) enables this level of understanding. DART serves as an all-encompassing network performance monitoring solution that offers comprehensive visibility across a range of environments, including physical, virtual, software-defined, and cloud-based networks. By analyzing all network traffic and application transactions in real-time, DART generates numerous detailed metrics regarding voice, video, and application performance. It is capable of identifying network bottlenecks, performance issues, application delays, and glitches in web applications, ultimately ensuring that users enjoy a seamless experience. This innovative tool empowers CSPs to make informed decisions, further enhancing their service quality.
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
API Access
Has API
API Access
Has API
Integrations
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cirries Technologies
Founded
2006
Country
United States
Website
www.cirries.com/solutions/communications-service-provider/performance-monitoring-qos-qoe/
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution
