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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cincom ECM Enterprise provides businesses with the ability to structure their content based on user profiles and specific applications. The initial organization is facilitated through workspaces and file management, while the addition of metadata enhances document classification significantly. Every piece of information and document within Cincom ECM Enterprise is fully indexed, making it readily searchable via robust tools accessible to all users. Its web-based architecture is designed for scalability, enabling organizations to expand from a small user base to thousands efficiently. Many clients initiate deployment within one or two departments before broadening the system's reach across the entire organization as requirements evolve. The easy adoption of Cincom ECM by users is largely due to its intuitive design, which resonates well with those who are accustomed to Internet navigation and Microsoft software. Consequently, organizations benefit not only from enhanced content management but also from a seamless user experience that promotes productivity.

Description

Cincom Eloquence serves as a comprehensive customer communications management (CCM) solution, equipping users with the necessary tools to design, implement, and distribute documents effectively. This platform enhances the overall customer experience while minimizing risks, reducing time expenditures, and cutting costs linked to CCM operations, ultimately benefiting your brand reputation and boosting revenue. By leveraging CCM, businesses can forge new customer relationships and cultivate existing ones, thanks to the capability to tailor content specifically for those customers most likely to engage. The solution seamlessly integrates easy data access from essential business applications and databases with a robust rules engine, allowing for superior personalization. Furthermore, it supports scalability from producing individual documents to managing large-scale projects, thereby facilitating smoother processes through integration with core applications. Overall, Cincom Eloquence not only streamlines document management but also empowers organizations to connect more effectively with their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OneTrust Privacy Automation No 

Integrations

OneTrust Privacy Automation Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cincom Systems

Founded

1968

Country

United States

Website

www.cincom.com/fr/produits/ecm

Vendor Details

Company Name

Cincom Systems

Founded

1968

Country

United States

Website

www.cincom.com

Product Features

Enterprise Content Management (ECM)

Archiving & Retention No 
Collaboration Tools No 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management No 
Electronic Signature No 
Information Governance No 
Mobile Access No 
Search No 
Version Control No 
Workflow Management No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

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