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Description
Chattigo, an omnichannel platform, centralizes communication with customers and companies by integrating channels like WhatsApp, Facebook Messenger and Telegram. Chatbots, which use natural language and semantic analysis to automate responses and optimise processes, combine human interaction with artificial Intelligence. The platform allows for multiple management. Chats can be assigned and transferred to different departments or agents. It also has real-time reporting to evaluate customer satisfaction and efficiency. It also has a mobile app to facilitate conversation management. Agents can access their inbox and review and assign conversations. They can also use frequently asked questions (FAQs) to quickly answer common questions. The platform is customizable, integrates with ticketing and CRM systems and adapts to the needs of each business.
Description
Rasayel stands out as a Meta Business Partner dedicated to addressing the genuine communication hurdles that businesses encounter in today's environment. By leveraging WhatsApp, it takes advantage of the platform's extensive popularity and conversational design, allowing businesses to engage with their customers in a swift and personalized manner. With an impressive array of features and robust integrations, Rasayel delivers a communication solution that merges simplicity with cutting-edge functionality.
Through Rasayel's shared team inbox, businesses can efficiently oversee their WhatsApp conversations, maintain the quality of their sales interactions, and provide outstanding customer service.
Key features include:
- A swift sign-up process taking just three minutes
- A collaborative Team Inbox that facilitates two-way messaging
- Integration of a WhatsApp Chatbot
- WhatsApp Flows designed for operational, notification, and promotional purposes
- Campaign management capabilities
- Comprehensive reporting and analytics tools
- Features for WhatsApp Broadcasts and bulk messaging
- Open APIs and webhooks for seamless integration
- Automation options that include bots and AI tools
- User-friendly mobile applications for on-the-go management.
With these tools, Rasayel empowers businesses to enhance their communication strategies significantly.
API Access
Has API
API Access
Has API
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Pricing Details
$95/month
Free Trial
Free Version
Pricing Details
$30/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
chattigo
Founded
2015
Country
Chile
Website
www.chattigo.com
Vendor Details
Company Name
Rasayel
Founded
2021
Website
www.rasayel.io
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics