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Description

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

Description

RocketData is a user-friendly platform designed to streamline the management of your business information and reviews across over 20 location-based services, including popular maps, search engines, directories, GPS devices, and social networks. The platform not only enhances your company’s data presence on these services but also identifies and corrects errors, all while safeguarding your information automatically. Additionally, RocketData facilitates engagement with local customers by monitoring conversations across various channels. It offers a unified interface for gathering customer feedback and responding efficiently. Our extensive integration options encompass Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenStreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and a variety of local services tailored to each region. By utilizing RocketData, businesses gain comprehensive control over their digital information on popular location-based platforms, which significantly boosts online visibility and increases foot traffic to physical locations. This comprehensive approach ensures that companies can effectively manage their reputation and customer interactions in the digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com

Integrations

Desktop.com

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$158
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatmeter

Founded

2009

Country

United States

Website

www.chatmeter.com

Vendor Details

Company Name

RocketData

Founded

2017

Country

Belarus

Website

rocketdata.io

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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Alternatives

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