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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chatley AI is an AI voice agent and customer communication platform designed to help businesses respond to customers around the clock. Chatley’s AI agents answer phone calls, qualify leads, book appointments, provide customer support, send follow-ups, and intelligently route conversations to human teams. Businesses can also deploy AI chat and messaging agents to engage website visitors and manage conversations across SMS, WhatsApp, Facebook Messenger, and other channels. With no-code agent creation, knowledge bases, workflow automation, CRM integrations, analytics, call transcription, sentiment analysis, and real-time conversation insights, Chatley brings customer communication into one platform. Integrations with Salesforce, HubSpot, Calendly, Google Calendar, Zapier, APIs, and webhooks allow teams to connect AI-powered conversations with their existing workflows. Chatley supports businesses in industries such as healthcare, home services, automotive, retail, financial services, and BPO.

Description

Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform No 

Integrations

Google Cloud Platform Yes 

Pricing Details

129$
Chatley AI offers subscription plans starting at $129/month, with options for small teams, growing businesses, established organizations, and enterprise deployments. Plans include AI calling minutes, phone numbers, knowledge bases, concurrent call capacity, support, onboarding, and advanced integrations. Pro starts at $129/month with 150 minutes, Elevate at $229/month with 400 minutes, and Premium at $399/month with 800 minutes. Enterprise plans feature custom pricing, 150+ concurrent calls, SIP trunk integration, custom integrations, SLA support, and enterprise security and compliance options.
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chatley AI

Founded

2025

Country

United states

Website

www.chatley.ai/

Vendor Details

Company Name

Zocdoc

Founded

2007

Country

United States

Website

www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives