Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Chat Mitra is an easy-to-use and cost-effective platform for the WhatsApp Business API, designed specifically for expanding brands and enterprises. It allows users to send bulk messages, automate replies, launch marketing initiatives, and monitor performance metrics, all from a single interface. With Chat Mitra, you only incur charges based on your actual usage, eliminating any surprise fees or costly subscriptions. The platform boasts impressive features such as real-time messaging, a chatbot creator, campaign performance analytics, seamless Shopify integration, and a mobile application for managing tasks on the go. Over 1000 businesses have placed their trust in Chat Mitra, making it an excellent choice for sales, customer support, and marketing teams seeking a quick setup, reliable delivery rates, and an intuitive user experience. This versatility empowers teams to efficiently engage with customers and streamline their communication efforts.

Description

Wati is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Agent Search on Gemini Enterprise Agent Platform Yes 
CRMJIO No 
ChatGPT Yes 
HelloLeads No 
HubSpot Customer Platform No 
MYVYAY No 
Nekton.ai No 
Salesforce No 
Sell.Do No 
Swift AMS No 
Truto No 
Typof No 
VerbaFlo No 
Workers by Delos No 
Workpex No 
Zapier No 
Zoho CRM No 

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Agent Search on Gemini Enterprise Agent Platform No 
CRMJIO Yes 
ChatGPT No 
HelloLeads Yes 
HubSpot Customer Platform Yes 
MYVYAY Yes 
Nekton.ai Yes 
Salesforce Yes 
Sell.Do Yes 
Swift AMS Yes 
Truto Yes 
Typof Yes 
VerbaFlo Yes 
Workers by Delos Yes 
Workpex Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Trial Yes 
Free Version No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chat Mitra

Founded

2024

Country

India

Website

chatmitra.com

Vendor Details

Company Name

Wati

Founded

2015

Country

Hong Kong

Website

wati.io

Product Features

WhatsApp Marketing

API Yes 
Alerts No 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support No 
Reporting / Analytics Yes 

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Alternatives

Alternatives