Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Chat Mitra is an easy-to-use and cost-effective platform for the WhatsApp Business API, designed specifically for expanding brands and enterprises. It allows users to send bulk messages, automate replies, launch marketing initiatives, and monitor performance metrics, all from a single interface. With Chat Mitra, you only incur charges based on your actual usage, eliminating any surprise fees or costly subscriptions. The platform boasts impressive features such as real-time messaging, a chatbot creator, campaign performance analytics, seamless Shopify integration, and a mobile application for managing tasks on the go. Over 1000 businesses have placed their trust in Chat Mitra, making it an excellent choice for sales, customer support, and marketing teams seeking a quick setup, reliable delivery rates, and an intuitive user experience. This versatility empowers teams to efficiently engage with customers and streamline their communication efforts.

Description

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Agent Search on Gemini Enterprise Agent Platform Yes 
Airtable No 
Bigin by Zoho CRM No 
Cashfree Payments No 
ChatGPT Yes 
Claude Yes 
Corefactors AI CRM No 
Facebook Ads No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kylas No 
Meta Ads No 
OpenCart No 
Razorpay No 
Shiprocket No 
StoreHippo No 
monday AI work platform No 

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Agent Search on Gemini Enterprise Agent Platform No 
Airtable Yes 
Bigin by Zoho CRM Yes 
Cashfree Payments Yes 
ChatGPT No 
Claude No 
Corefactors AI CRM Yes 
Facebook Ads Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kylas Yes 
Meta Ads Yes 
OpenCart Yes 
Razorpay Yes 
Shiprocket Yes 
StoreHippo Yes 
monday AI work platform Yes 

Pricing Details

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Trial Yes 
Free Version No 

Pricing Details

$40 per month
Billed annually
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chat Mitra

Founded

2024

Country

India

Website

chatmitra.com

Vendor Details

Company Name

Gallabox

Country

India

Website

gallabox.com

Product Features

WhatsApp Marketing

API Yes 
Alerts No 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support No 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

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