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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chat Genie represents a cutting-edge virtual assistant powered by artificial intelligence, revolutionizing both customer service and team efficiency. This innovative platform features a conversational AI agent that offers 24/7 support, swiftly responding to inquiries, assisting customers with various tasks, and delivering immediate feedback. By supporting multiple languages, Chat Genie not only cuts down on support expenses but also improves the overall user experience. As a crucial asset for optimizing workflows, it significantly boosts customer satisfaction and operational efficiency. Embracing this technology can lead to more effective communication and stronger customer relationships.

Description

Every team member can effortlessly step in to handle customer interactions, ensuring a smooth transition between the virtual assistant and a live agent. Consolidate all your customer support channels such as Email, Live Chat, and Facebook Messenger into a unified inbox for better management. The virtual assistant autonomously addresses the majority of customer inquiries, while the team can quickly take over conversations when the assistant falls short. It also supports various languages, enabling effective communication with a diverse clientele. You can create comprehensive customer profiles and seamlessly integrate multiple communication channels associated with the same individual. Setting up this system is straightforward and takes only about five minutes, requiring no technical expertise or complex flow builders to navigate. This allows every team member to focus on providing exceptional customer service without the hassle of intricate setups.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

AIQoD 360 Yes 
Facebook Messenger No 

Integrations

AIQoD 360 No 
Facebook Messenger Yes 

Pricing Details

$1890
Free Trial Yes 
Free Version No 

Pricing Details

€19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AIQoD 360

Founded

2015

Country

India

Website

www.aiqod360.com

Vendor Details

Company Name

Table Duck

Founded

2017

Country

Netherlands

Website

tableduck.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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