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Description

Use Charm to uncover and analyze 4 million ecommerce brands globally. Access deep ecommerce insights for lead generation, merchandising, and sourcing. With Charm, you can: -Build a high-quality pipeline of ecommerce brands & TikTok Shops: Identify and connect with ecommerce brands and TikTok Shops that meet your criteria. Filter leads based on key indicators like the Charm Growth Score™, Charm Success Score™, ad activity, technology stack, marketplace presence, social media engagement, and more. -Find emerging brands to feature in your retail business: Spot rising brands gaining traction online and on TikTok Shop. Narrow your search by product category to discover brands that align with your store’s needs, enabling data-driven merchandising choices. -Access in-depth insights to evaluate potential investments: Charm’s Growth Score™ has helped identify breakout brands before they became widely recognized. Leverage advanced analytics to pinpoint promising businesses and make informed sourcing and investment decisions. Charm.io utilizes proprietary AI models to identify, analyze and score every ecommerce brand online. Use over 70+ filters and helps you find lists of brands within your ideal customer profile.

Description

SemanticForce stands as a comprehensive platform for media and e-commerce intelligence and engagement, harnessing the transformative power of deep listening to generate beneficial outcomes. Unlike traditional media listening tools that offer a narrow scope of data, SemanticForce's all-encompassing media intelligence solution allows you to gain extensive insights and visibility across your data landscape, no matter where it originates. Our robust listening ecosystem spans a wide array of sources, including online news, forums, influencers, domains, advertisements, and pricing strategies, delivering an unparalleled level of intelligence and safeguarding for your brand. With the ability to analyze and categorize millions of dialogues from news outlets and social media, you can easily identify emerging trends and connect with topics that matter to your target audience. Moreover, you will be empowered to promptly uncover both positive and negative sentiments regarding your brand within social media channels. By receiving real-time alerts, you can swiftly address any unfavorable discussions, ensuring that your brand maintains a positive presence and promptly responds to consumer concerns. This proactive approach not only enhances reputation management but also fosters deeper engagement with your audience.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
HubSpot CRM Yes 
HubSpot Content Hub Yes 
HubSpot Customer Platform Yes 
Instagram No 
Salesforce Yes 
TikTok No 
VK No 
X (Twitter) No 
YouTube No 

Integrations

Facebook Yes 
HubSpot CRM No 
HubSpot Content Hub No 
HubSpot Customer Platform No 
Instagram Yes 
Salesforce No 
TikTok Yes 
VK Yes 
X (Twitter) Yes 
YouTube Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Charm

Founded

2019

Country

United States

Website

charm.io

Vendor Details

Company Name

SemanticForce

Founded

2009

Country

Lithuania

Website

semanticforce.ai/en

Product Features

3PL

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting No 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management No 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

B2B Data

B2B Contact Data No 
B2B Intent Data No 
B2B Leads Data No 
B2B Marketing Data No 
Business Ownership Data No 
Company Data No 
Employee Data No 
Firmographic Data No 
Job Posting Data No 
Salary Data No 
Technographic Data No 

Competitive Intelligence

Alerts/Notifications Yes 
Benchmarking Yes 
Competing Product Analysis Yes 
Keyword Tracking Yes 
Social Media Monitoring Yes 
Trend Analysis Yes 
Website Monitoring Yes 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Lead Generation

Contact Discovery Yes 
Contact Import/Export Yes 
Lead Capture Yes 
Lead Database Integration Yes 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Visitor Identification No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture Yes 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management No 
Prospecting Tools Yes 
Source Tracking No 

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Brand Protection

Case Management No 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring No 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization No 
Social Media Monitoring No 

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Competitive Intelligence

Alerts/Notifications No 
Benchmarking No 
Competing Product Analysis No 
Keyword Tracking No 
Social Media Monitoring No 
Trend Analysis No 
Website Monitoring No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring No 

Pricing Optimization

Channel Analysis No 
Competing Product Analysis No 
Forecasting No 
Market Analysis No 
Multi-Store Management No 
Price List Management No 
Price Optimization Automation No 
Pricing Analytics No 
Profitability Analysis No 
Scenario Planning No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

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