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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Bid farewell to the frustration of constant searching. Navigate through the clutter of messaging platforms, chaotic cloud storage, and overflowing inboxes with ease. Seamlessly discover, distribute, and oversee cloud documents and web links that empower your teams to thrive. Consolidate all your cloud documents and web links within a single workspace - the canvas. Design a canvas tailored for marketing initiatives, onboarding new employees, and everything else you can imagine. In a digital landscape filled with an overwhelming amount of emails, files, and online content, having a virtual assistant is essential for pinpointing exactly what you're looking for. Simply instruct Charli to locate a file, and observe as this smart assistant handles the task efficiently. Charli not only simplifies the sharing process but also keeps track of who can access your files. You can direct Charli to share materials with your colleagues and teams. With Charli taking care of the organization, you can focus on your work. This intelligent assistant automatically categorizes content and becomes more attuned to your preferences over time, ensuring that everything you need is readily available at your fingertips. Ultimately, Charli enhances your productivity by eliminating the hassle of document management.

Description

Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Delighted No 
Front No 
GPT-4 No 
Google Drive Yes 
Intercom No 
Nekton.ai No 
Pendo No 
Salesforce No 
SurveyMonkey No 
Typeform No 
Unremot Yes 
Zapier No 
Zendesk No 

Integrations

Delighted Yes 
Front Yes 
GPT-4 Yes 
Google Drive No 
Intercom Yes 
Nekton.ai Yes 
Pendo Yes 
Salesforce Yes 
SurveyMonkey Yes 
Typeform Yes 
Unremot No 
Zapier Yes 
Zendesk Yes 

Pricing Details

$20 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

$600 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Charli AI

Founded

2019

Country

Canada

Website

www.charli.ai/

Vendor Details

Company Name

Viable

Founded

2020

Country

United States

Website

www.askviable.com

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking No 
Document Archiving No 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language No 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis No 
Statistical Analysis No 
Text Analytics No 
User Research Analysis No 

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