Average Ratings 1 Rating
Average Ratings 1 Rating
Description
Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money.
ChargeSentry wins back your revenue automatically! No other service compares to ChargeSentry – we’re less expensive, easier, and faster than the other guys.
Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services don’t help much. They’re expensive, require long contracts, lengthy integration, and usually still require you to do something.
We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss. Started by e-commerce and merchant processing industry veterans, we bring over 15 years of experience responding to countless chargebacks.
Description
You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Apache Solr
No
Authorize.Net
Yes
Bank of America Business Advantage
Yes
Chase Business Complete Banking
Yes
Elasticsearch
No
Elavon
Yes
Fiserv
Yes
Maxio
Yes
Oracle Application Testing Suite
No
Oracle Siebel CRM
No
Integrations
Apache Solr
Yes
Authorize.Net
No
Bank of America Business Advantage
No
Chase Business Complete Banking
No
Elasticsearch
Yes
Elavon
No
Fiserv
No
Maxio
No
Oracle Application Testing Suite
Yes
Oracle Siebel CRM
Yes
Pricing Details
$99.95 per month
Packages start at $99/mo., with a free package option.
Free Trial
No
Free Version
Yes
Pricing Details
$460 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ChargeSentry
Country
United States
Website
www.chargesentry.com
Vendor Details
Company Name
Germain UX
Founded
2012
Country
United States
Website
germainux.com
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
No
Check Processing
No
Collections Management
Yes
Online Payment Processing
Yes
Overpayment Processing
No
Partial Payments
Yes
Receivables Ledger
No
Recurring Billing
Yes
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
No
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
Yes
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
Yes
Fraud Detection
Yes
Reporting / Analytics
Yes
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
Yes
For Crypto
No
For Insurance Industry
No
For eCommerce
Yes
Internal Fraud Monitoring
Yes
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
No
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
Yes
Resource Management
No
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
No
Visual Workflow Management
Yes
Data Analysis
Data Discovery
Yes
Data Visualization
Yes
High Volume Processing
Yes
Predictive Analytics
Yes
Regression Analysis
Yes
Sentiment Analysis
No
Statistical Modeling
Yes
Text Analytics
Yes
DevOps
Approval Workflow
No
Dashboard
Yes
KPIs
Yes
Policy Management
No
Portfolio Management
No
Prioritization
Yes
Release Management
Yes
Timeline Management
Yes
Troubleshooting Reports
Yes