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Description
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Description
Experience a swift return on investment through enhanced cost savings, operational efficiencies, and elevated customer service. Our Call Management System (CMS4) equips organizations with the tools to manage their telephony expenses effectively, offering in-depth performance analytics. Regardless of whether you operate a small system or a vast, globally clustered network, CMS4 supplies the essential information you need in your preferred format. The system can be deployed as an On-Premises, Cloud, or fully managed hosted service solution. CMS4 enables you to analyze traffic at each gateway or trunk group, generating grade of service reports that reveal whether your capacity aligns with demand. By leveraging this data, organizations can ensure their systems operate efficiently to accommodate present needs while also anticipating future demands. This adaptability not only optimizes resources but also positions businesses for sustained growth.
Description
MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra.
Why MyOperator?
MyOperator offers a range of products to boost communication and productivity, including integrated Call + WhatsApp, Cloud Contact Center, Office IVR, toll-free numbers, Campaign Management suite, Multi-store Solution, WhatsApp Business API, and advanced integrations:
✅ 15000+ Brands using Call + Whatsapp to cater to their customers
✅2.5+ Billion Conversations managed through MyOperator platform
✅ Highly rated on Google, G2, and Capterra
✅ 99.9% uptime with multi-geographu redundancy
✅ Automate service through Voice and WhatsApp bots
✅ Build intelligent WhatsApp campaigns/ auromations to engage customers
✅ Run customer service on VoIP-ready Contact Center with WhatsApp
API Access
Has API
API Access
Has API
API Access
Has API
Integrations
Pipedrive
Easyflow
Freshdesk
HotelConnect
HubSpot CRM
HubSpot Customer Platform
KONDESK
Kreato CRM
Kylas
LeadSquared
Integrations
Pipedrive
Easyflow
Freshdesk
HotelConnect
HubSpot CRM
HubSpot Customer Platform
KONDESK
Kreato CRM
Kylas
LeadSquared
Integrations
Pipedrive
Easyflow
Freshdesk
HotelConnect
HubSpot CRM
HubSpot Customer Platform
KONDESK
Kreato CRM
Kylas
LeadSquared
Pricing Details
$24 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
₹200/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Channels
Founded
2014
Country
United States
Website
www.channels.app
Vendor Details
Company Name
Datatrack
Founded
1979
Country
United Kingdom
Website
datatrack.com/cms4/
Vendor Details
Company Name
VoiceTree Technologies
Founded
2010
Country
India
Website
myoperator.co
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics