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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ChannelOnline serves as an innovative sales-cycle automation platform aimed at assisting resellers in optimizing their profit margins, boosting revenue, and enhancing customer satisfaction. This efficient web-based service streamlines essential business processes and transactions, granting resellers comprehensive oversight of the entire sales cycle. Tailored specifically for IT and consumer electronics product resellers and solution providers, the platform facilitates the generation of quotes and proposals, the transformation of those into sales orders, and supports product procurement alongside customer e-commerce through a unified interface. What sets ChannelOnline apart is its ability to offer dynamic management capabilities for employees, customers, and suppliers, alongside extensive product content and pricing information, while also integrating seamlessly with top distributors, carriers, and various third-party service providers. Additionally, the platform's user-friendly design ensures that resellers can navigate through their operations effortlessly, making it an invaluable tool in the competitive marketplace.

Description

Infiterra serves as a subscription-commerce platform tailored for IT distributors, managed-service providers, and telecommunications companies that aim to enhance and automate their cloud services and reseller operations. By providing an integrated solution that merges product catalog management, vendor onboarding, subscription sales, billing, invoicing, and reseller administration into a single platform, it transforms what could easily become a disjointed array of tools and spreadsheets into a cohesive and efficient workflow. The platform facilitates real-time updates to product catalogs across various vendors, accommodates diverse pricing structures such as usage-based, subscription, or hybrid models, and empowers sellers to bundle services and apply volume discounts. Additionally, Infiterra adeptly manages compliance across multiple currencies and regions while offering a customizable white-label marketplace tailored for both end customers and resellers. Its advanced quote-to-bill engine streamlines the processes of quoting, order provisioning, credit control, payment processing, and invoicing, leading to a marked decrease in manual effort and errors, as well as minimizing financial friction. Overall, Infiterra not only increases efficiency but also enhances the overall customer experience in the cloud services sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Protect Cloud No 
Adobe Acrobat No 
DCKAP Headless Yes 
DCKAP PIM Yes 
Datto Workplace Yes 
Dropbox No 
ESET Cyber Security No 
Kaspersky Endpoint Security No 
Microsoft 365 No 
Microsoft Copilot No 
SkyKick No 
Sophos Cloud Native Security No 

Integrations

Acronis Cyber Protect Cloud Yes 
Adobe Acrobat Yes 
DCKAP Headless No 
DCKAP PIM No 
Datto Workplace No 
Dropbox Yes 
ESET Cyber Security Yes 
Kaspersky Endpoint Security Yes 
Microsoft 365 Yes 
Microsoft Copilot Yes 
SkyKick Yes 
Sophos Cloud Native Security Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChannelOnline

Founded

1999

Country

United States

Website

channelonline.com

Vendor Details

Company Name

Infiterra

Founded

2012

Country

Macedonia

Website

infiterra.com

Product Features

Quoting

Automated Quoting Yes 
Catalog Management Yes 
Client Portal Yes 
Contact Management Yes 
Customer Accounts Yes 
Customizable Branding Yes 
Discount Management Yes 
Forms Creation Yes 
Pricing Management Yes 
Product Configurator Yes 
Proposal Management Yes 

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management Yes 
Commission Management Yes 
Contact Management Yes 
Contract Management No 
Customer Database Yes 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management Yes 
Performance Metrics Yes 
Proposal Generation Yes 
Referral Tracking Yes 
Sales Forecasting Yes 
Territory Management Yes 

Product Features

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

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