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Average Ratings 0 Ratings

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features
design
support

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Description

Gain access to valuable and up-to-date information aimed at enhancing patient outcomes, lowering expenses, and expanding your business reach. Our innovative solutions harness the potential of your data, offering a holistic perspective on patients, members, prospects, your organization, and the broader community, which in turn facilitates improvements in care quality, boosts revenue, and ensures adherence to compliance standards. By utilizing statistically relevant, deidentified, and targeted data sets, our offerings enable you to comprehend healthcare usage trends, population health statistics, and the effects of social determinants on a local, regional, and national scale. Engage in knowledge sharing, idea exchanges, and collaborative efforts with industry peers and Change Healthcare specialists to ensure the success of your initiatives. Create an attractive, smooth experience for patients that fosters engagement, loyalty, and increased revenue streams. Additionally, empower your patients with the ability to shop for medical services, arrange appointments, fill out necessary forms, and manage payments conveniently through their own digital devices, ultimately enhancing their overall healthcare experience. This focus on patient empowerment and seamless interaction can lead to a more satisfied and loyal patient base.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AZZLY Yes 
Amazon SageMaker Debugger Yes 
Foothold Yes 
InvisaClaim Yes 
OptiMantra Yes 
Winpharm Yes 

Integrations

AZZLY No 
Amazon SageMaker Debugger No 
Foothold No 
InvisaClaim No 
OptiMantra No 
Winpharm No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Change Healthcare

Country

United States

Website

sourceforge.net/software/product/Carta-Healthcare/

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

Alternatives

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