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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
Kapso is an innovative platform tailored for developers, aimed at streamlining the integration of WhatsApp into various products, which empowers teams to craft messaging functionalities, AI-driven agents, and automated processes seamlessly on the WhatsApp interface. This platform features an easy-to-use API and infrastructure that enables developers to link a WhatsApp number swiftly, offering real-time access to messages, contacts, and conversations while alleviating the intricacies associated with Meta’s native configuration. With an array of tools designed for constructing AI agents, mapping out conversational flows, and automating user interactions, businesses can efficiently manage messaging, notifications, and customer engagement directly within WhatsApp's ecosystem. Additionally, Kapso provides a user-friendly visual workflow builder, serverless functions, and capabilities for voice agents, which empowers developers to design intricate automations and even mini-applications that can function within WhatsApp chats. This comprehensive approach not only simplifies the development process but also enhances the overall user experience by providing dynamic solutions for communication.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
WhatsApp
Yes
Claude
No
Facebook
Yes
Google Ads
Yes
Shopify
Yes
TikTok
Yes
WooCommerce
Yes
Integrations
WhatsApp
Yes
Claude
Yes
Facebook
No
Google Ads
No
Shopify
No
TikTok
No
WooCommerce
No
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$25 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
Kapso
Country
United States
Website
kapso.ai/
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
