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Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

With the innovative DoubleTick AI-driven image recognition, you can seamlessly integrate product photos sent by customers directly into their shopping carts without needing to access your website. This user-friendly tool is tailored for WhatsApp marketing and sales, equipping your sales team with a suite of advanced features like a centralized cloud-based team inbox, limitless broadcasting, bulk messaging capabilities, instant broadcast analytics, dynamic product cataloging, and automated chatbots for commerce. By utilizing a single contact number for your entire team, you enhance brand consistency, expedite response times, and streamline quality management and training processes. Additionally, you can easily coordinate with your finance team to handle incoming orders and invoices while also ensuring your dispatch team is ready to pack items promptly. This collaborative approach not only boosts efficiency but also enriches the overall customer experience.