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Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

Convertway is your ultimate gateway to more conversions. This app will automate your cart recovery and all your remarketing flows, including customer win-backs, reviews & upsells, bulk campaigns, back in-stock alerts, and any other marketing activities. It offers a complete range of SMS and WhatsApp Marketing services. You can send SMS messages using your own sender IDs, unlike SMS. You can track all SMS messages, clicks and ROI generated by them, and have a 2-way communication via SMS. It also offers a complete WhatsApp suite, including WhatsApp chat widget, WhatsApp conversations, WhatsApp streams & WhatsApp Broadcasts. You will save time and be able to start sending messages in minutes with the simple interface. Shopify's goal is to make it easy for every store, regardless of size or order number, to create and launch efficient marketing flows in just a few clicks. This will help us generate additional 30% revenue.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WhatsApp Yes 
AfterShip No 
Facebook Yes 
Fera No 
Google Ads Yes 
Judge.me No 
Klaviyo No 
ShipEak No 
Shipway No 
Stamped No 
TikTok Yes 
Upsell.com No 
WooCommerce Yes 

Integrations

Shopify Yes 
WhatsApp Yes 
AfterShip Yes 
Facebook No 
Fera Yes 
Google Ads No 
Judge.me Yes 
Klaviyo Yes 
ShipEak Yes 
Shipway Yes 
Stamped Yes 
TikTok No 
Upsell.com Yes 
WooCommerce No 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$36 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

Shipway Technology

Founded

2015

Country

India

Website

www.theconvertway.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

eCommerce Marketing

AB Testing Yes 
Abandoned Cart Email No 
Analytics / ROI Tracking Yes 
Customer Data Profiles No 
Dynamic Content Yes 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations Yes 
Push Notifications Yes 
Retargeting Yes 
SMS Marketing Yes 
Search Marketing No 
Segmentation Yes 
Signup Forms & Popups Yes 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence Yes 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns Yes 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win Yes 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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