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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
Chat Mitra is an easy-to-use and cost-effective platform for the WhatsApp Business API, designed specifically for expanding brands and enterprises. It allows users to send bulk messages, automate replies, launch marketing initiatives, and monitor performance metrics, all from a single interface. With Chat Mitra, you only incur charges based on your actual usage, eliminating any surprise fees or costly subscriptions. The platform boasts impressive features such as real-time messaging, a chatbot creator, campaign performance analytics, seamless Shopify integration, and a mobile application for managing tasks on the go. Over 1000 businesses have placed their trust in Chat Mitra, making it an excellent choice for sales, customer support, and marketing teams seeking a quick setup, reliable delivery rates, and an intuitive user experience. This versatility empowers teams to efficiently engage with customers and streamline their communication efforts.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shopify
Yes
WhatsApp
Yes
WooCommerce
Yes
Agent Search on Gemini Enterprise Agent Platform
No
ChatGPT
No
Claude
No
Declarative Webhooks
No
Facebook
Yes
Google Ads
Yes
Grok
No
Integrations
Shopify
Yes
WhatsApp
Yes
WooCommerce
Yes
Agent Search on Gemini Enterprise Agent Platform
Yes
ChatGPT
Yes
Claude
Yes
Declarative Webhooks
Yes
Facebook
No
Google Ads
No
Grok
Yes
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.
An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.
WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.
WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
Chat Mitra
Founded
2024
Country
India
Website
chatmitra.com
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
WhatsApp Marketing
API
Yes
Alerts
No
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
No
Reporting / Analytics
Yes
