Average Ratings 1 Rating

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ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response. During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes. To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

Description

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axon Fusus Yes 
Code3 Strategist Yes 
HindSight Yes 

Integrations

Axon Fusus No 
Code3 Strategist No 
HindSight No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CentralSquare Technologies

Founded

1981

Country

United States

Website

www.centralsquare.com/solutions/public-safety-software/computer-aided-dispatch-software

Vendor Details

Company Name

Sundance Systems

Website

www.sundance-sys.com

Product Features

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

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