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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

For tour operators, the ability to rapidly create itineraries and deliver quotes to clients is paramount, as delays can lead to losing potential business to competitors. In today’s fast-paced digital environment, it’s clear that speed is a key factor in determining success. TourSoft is specifically engineered to help you streamline this process. The travel industry has historically lagged in adopting CRM solutions as essential tools for data management, yet these systems play a vital role in connecting booking and invoicing functions. With a user-friendly interface, TourSoft allows for quick itinerary creation, featuring auto-saving functions and reusable templates that enhance the productivity of your travel agent team. Itineraries can be easily shared with clients online in a timely and precise manner. Agents benefit from prompt notifications, both via the app and email, regarding customer interactions, while clients have the opportunity to provide comments or feedback on the itineraries they receive, leading to improved communication and service. This ultimately fosters a stronger relationship between agents and customers, enhancing overall satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
ActiveCampaign Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
Authorize.Net Yes 
Converge Yes 
Google Cloud Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Okta Yes 
Oracle PeopleSoft Yes 
PayTrace Yes 
QuickBooks Online Yes 
Sabre Airport Management Yes 
Sage 50 Yes 
Salesforce Yes 
SendGrid Yes 
Worldpay Yes 
Zapier Yes 

Integrations

Active Directory No 
ActiveCampaign No 
Amazon S3 No 
Amazon Web Services (AWS) No 
Authorize.Net No 
Converge No 
Google Cloud Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
Okta No 
Oracle PeopleSoft No 
PayTrace No 
QuickBooks Online No 
Sabre Airport Management No 
Sage 50 No 
Salesforce No 
SendGrid No 
Worldpay No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

TourSoft

Founded

2016

Country

India

Website

toursoft.in

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

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