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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cekura offers a comprehensive testing and monitoring solution for voice AI agents to ensure seamless, high-quality conversational experiences. Users can simulate diverse workflows, personas, and real audio scenarios to rigorously evaluate agent responses against custom metrics. The platform supports parallel execution of test calls, speeding up evaluations and identifying issues before deployment. Real-time monitoring delivers detailed logs, trend analysis, and instant alerts for critical performance issues, enabling proactive maintenance. Cekura’s easy-to-use dashboard facilitates data-driven decision-making and continuous optimization of AI agents. With trusted clients across multiple sectors, Cekura enhances voice agent reliability and user satisfaction. The solution is fully compliant with industry standards such as SOC2 Type 2 and HIPAA, making it suitable for sensitive and regulated environments. Cekura is a critical tool for teams aiming to deploy voice AI agents confidently and efficiently.

Description

We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Genesys Cloud CX No 
Kik No 
LINE No 
Salesforce No 
Skype No 
Slack No 
Viber No 
WhatsApp No 
WordPress No 
Zendesk No 

Integrations

Facebook Messenger Yes 
Genesys Cloud CX Yes 
Kik Yes 
LINE Yes 
Salesforce Yes 
Skype Yes 
Slack Yes 
Viber Yes 
WhatsApp Yes 
WordPress Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cekura

Founded

2024

Country

United States

Website

www.cekura.ai/

Vendor Details

Company Name

Matrix42

Founded

1992

Country

Germany

Website

inteliwise.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

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