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features
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Description

Cekura offers a comprehensive testing and monitoring solution for voice AI agents to ensure seamless, high-quality conversational experiences. Users can simulate diverse workflows, personas, and real audio scenarios to rigorously evaluate agent responses against custom metrics. The platform supports parallel execution of test calls, speeding up evaluations and identifying issues before deployment. Real-time monitoring delivers detailed logs, trend analysis, and instant alerts for critical performance issues, enabling proactive maintenance. Cekura’s easy-to-use dashboard facilitates data-driven decision-making and continuous optimization of AI agents. With trusted clients across multiple sectors, Cekura enhances voice agent reliability and user satisfaction. The solution is fully compliant with industry standards such as SOC2 Type 2 and HIPAA, making it suitable for sensitive and regulated environments. Cekura is a critical tool for teams aiming to deploy voice AI agents confidently and efficiently.

Description

Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents. THE PROCESS 1. Define: establish authentic scenarios and criteria for success. 2. Run: execute tests that mimic realistic human behavior. 3. Measure: identify successful elements, failures, and operational boundaries. 4. Act: obtain clear, actionable insights for necessary adjustments or deployments. KEY FEATURES 1. Scenarios: create and define test cases based on agent directives. 2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles. 3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction. 4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions. 5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail. This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cekura

Founded

2024

Country

United States

Website

www.cekura.ai/

Vendor Details

Company Name

Evalgent

Founded

2025

Country

India

Website

www.evalgent.com

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