Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cayenta presents a wide-ranging selection of enterprise software solutions specifically designed for utilities and municipal organizations, which includes systems for Customer Information (CIS), Financial Management (FMS), Work Management (WMS), and Human Capital Management (HCM). The award-winning Cayenta CIS stands out as a versatile customer relationship management and utility billing platform that accommodates both metered and non-metered services such as electricity, gas, water, wastewater, and solid waste. Additionally, it incorporates integrated Customer Preference Management (CPM), enabling users to select their desired methods of communication, and features the SilverBlaze customer engagement platform for efficient self-service account management. On the financial side, the FMS is equipped with fully interconnected modules that cater to diverse accounting requirements, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, complete with advanced reporting tools that facilitate comprehensive cost analysis and promote adherence to government regulations. Furthermore, Cayenta's software solutions are designed to enhance operational efficiency and improve customer satisfaction for utility providers.
Description
UtilityExplorer™ stands out as an exceptionally user-friendly system for managing utility billing. Initially crafted and enhanced for the HP3000, it has undergone a thorough redesign to leverage the capabilities of the Windows® platform, all while preserving the beneficial features from previous iterations. This system is meticulously crafted with the end-user's experience in mind, specifically tailored for billing municipal services. Additionally, UtilityExplorer™ offers extensive customization options, ensuring it adapts to your evolving requirements for many years ahead. The software operates on a fully table-driven architecture, allowing it to align with your specific needs rather than forcing you to adjust to its framework. Featuring a straightforward and intuitive graphical interface on Windows®, UtilityExplorer™ incorporates menu-driven controls for easier navigation. Users can search across any field, link an unlimited number of contacts and notes, and prepare for future rate structures with advanced implementation. Furthermore, it facilitates quick cash receipt processing and simplifies the import and export of data, making it an invaluable asset for utility management. The versatility and scalability of UtilityExplorer™ make it a top choice for any organization seeking an efficient billing solution.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cayenta
Country
Canada
Website
www.cayenta.com
Vendor Details
Company Name
Progressive Solutions
Country
United States
Website
www.progressivesolutions.com/products/UtilityExplorer/
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No