Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CatchSync is an application designed for Shopify that tracks variations in product pricing and inventory for any unexpected alterations. Upon installation, the app captures a snapshot of the current prices and stock levels of variants, which it later compares against subsequent updates to identify any discrepancies from the last confirmed data. Merchants can easily access a dashboard to review any changes that have been flagged and, for those on paid plans, quickly revert to previous values with a single click. The application provides users with the option of setting up their baseline either automatically or with prior review, alongside features such as a testing flow utilizing a dedicated test product, in-app notifications, and customizable thresholds for alerts that can be sent via email on paid plans. This tool is especially beneficial for Shopify merchants whose stores engage with multiple applications, synchronization of feeds, bulk modifications, or staff workflows to maintain and update their catalogs. Notably, CatchSync identifies changes only after Shopify has processed an update; it does not obstruct or stop another application's ability to write data, and it modifies store information solely at the merchant's direction when the Revert button is clicked. Additionally, it is important to note that the app does not manage any customer information. Consequently, CatchSync serves as a reliable solution for maintaining accuracy in pricing and inventory without interfering with the usual operations of a Shopify store.
Description
Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed.
All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment.
The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$15/month
Free plan includes change detection and in-app alerts for up to 250 SKUs. Starter is $15/month and includes a 7-day free trial. Paid plans include one-click manual reversion; plan-specific features and limits may vary.
Free Trial
Yes
Free Version
Yes
Pricing Details
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MoeZee Shop
Founded
2026
Country
Egypt
Website
www.moezeeshop.com/catchsync/
Vendor Details
Company Name
SA Inc.
Founded
2017
Country
Canada
Website
simple-chat.com
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No