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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CatchSync is an application designed for Shopify that tracks variations in product pricing and inventory for any unexpected alterations. Upon installation, the app captures a snapshot of the current prices and stock levels of variants, which it later compares against subsequent updates to identify any discrepancies from the last confirmed data. Merchants can easily access a dashboard to review any changes that have been flagged and, for those on paid plans, quickly revert to previous values with a single click. The application provides users with the option of setting up their baseline either automatically or with prior review, alongside features such as a testing flow utilizing a dedicated test product, in-app notifications, and customizable thresholds for alerts that can be sent via email on paid plans. This tool is especially beneficial for Shopify merchants whose stores engage with multiple applications, synchronization of feeds, bulk modifications, or staff workflows to maintain and update their catalogs. Notably, CatchSync identifies changes only after Shopify has processed an update; it does not obstruct or stop another application's ability to write data, and it modifies store information solely at the merchant's direction when the Revert button is clicked. Additionally, it is important to note that the app does not manage any customer information. Consequently, CatchSync serves as a reliable solution for maintaining accuracy in pricing and inventory without interfering with the usual operations of a Shopify store.

Description

Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed. All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment. The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
ShipHero No 
Shopify Flow No 
Slack No 

Integrations

Shopify Yes 
ShipHero Yes 
Shopify Flow Yes 
Slack Yes 

Pricing Details

$15/month
Free plan includes change detection and in-app alerts for up to 250 SKUs. Starter is $15/month and includes a 7-day free trial. Paid plans include one-click manual reversion; plan-specific features and limits may vary.
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MoeZee Shop

Founded

2026

Country

Egypt

Website

www.moezeeshop.com/catchsync/

Vendor Details

Company Name

SA Inc.

Founded

2017

Country

Canada

Website

simple-chat.com

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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