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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Demonstrate to your clients that their reputation is well-managed and secure, while also showcasing to government entities that you are taking proactive steps to address issues and complaints effectively. Convey to your employees your unwavering commitment to upholding the highest standards for each client, as proving your dedication to compliance illustrates your genuine care for delivering results with excellence consistently. There's no better way to affirm this commitment than with CastIMS, where we not only ensure you receive fully developed, trustworthy software, but also provide you with the exceptional experience and personalized service you truly deserve. With our Compliance Requests, you can effectively respond to consumer complaints while maintaining a comprehensive record of all correspondence, including the number and types of complaints received. Additionally, our Training Reports help identify areas needing improvement and serve as verification of all training conducted, ensuring that your team remains well-equipped and compliant in a competitive landscape. Ultimately, partnering with us means you can focus on your core operations, knowing that your reputation and compliance needs are being expertly managed.

Description

We assist businesses in revolutionizing their operational processes, cutting costs, and addressing the challenges of debt collection to enhance the consumer experience. Through our advanced AI solutions and extensive partner network, our clients can streamline their operations, speed up decision-making, and secure a competitive advantage in the market. The CB2AI™ (Consumer Behavior AI Algorithm) effectively uncovers intricate consumer behavior insights, supported by the KYDCB™ Tracker (Know Your Delinquent Consumer Behavior), ensuring consistent treatment of customers and minimizing compliance risks. Dasceq provides the tools to move beyond outdated systems and adopt powerful, data-driven software that predicts payments more quickly and efficiently. In addition, it helps your team comply with regulatory requirements effortlessly, guaranteeing that each customer receives personalized and fair treatment. The adaptive nature of Dasceq’s algorithm allows for regular retraining, enhancing its accuracy in response to evolving information, which leads to an overall improved consumer experience and satisfaction. With a commitment to innovation, we continuously strive to refine our offerings to meet the changing needs of the marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Peacock Consulting

Founded

2005

Website

www.peacock-consulting.com

Vendor Details

Company Name

Dasceq

Country

India

Website

dasceq.com

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans No 
Transaction Management Yes 

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