Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Tailored specifically for organizations that interact directly with clients, this system allows for the customization of billing and payment structures to align with the distinct requirements of each entity. You can adjust and establish billing rates for various intervals and payment deadlines. Additionally, it facilitates the setup and monitoring of overdue contract and loan payment agreements with clients. The system is also capable of generating penalties or service orders while providing printed notices for delinquencies and service interruptions. Customer Inquiry enables access to comprehensive information about clients, locations, meters, deposits, billing, contracts, loans, and historical data. To streamline the management of real and personal property taxes and their associated payments, Property Tax Collection offers a simplified solution. With advanced scalability, this module can effectively cater to the diverse demands of any organization, and its master property control feature enhances the efficiency of managing interactions across multiple tax collection procedures. This robust system ensures that organizations can maintain accurate financial records while fostering better relationships with their customers.

Description

UtilityExplorer™ stands out as an exceptionally user-friendly system for managing utility billing. Initially crafted and enhanced for the HP3000, it has undergone a thorough redesign to leverage the capabilities of the Windows® platform, all while preserving the beneficial features from previous iterations. This system is meticulously crafted with the end-user's experience in mind, specifically tailored for billing municipal services. Additionally, UtilityExplorer™ offers extensive customization options, ensuring it adapts to your evolving requirements for many years ahead. The software operates on a fully table-driven architecture, allowing it to align with your specific needs rather than forcing you to adjust to its framework. Featuring a straightforward and intuitive graphical interface on Windows®, UtilityExplorer™ incorporates menu-driven controls for easier navigation. Users can search across any field, link an unlimited number of contacts and notes, and prepare for future rate structures with advanced implementation. Furthermore, it facilitates quick cash receipt processing and simplifies the import and export of data, making it an invaluable asset for utility management. The versatility and scalability of UtilityExplorer™ make it a top choice for any organization seeking an efficient billing solution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Caselle

Founded

1978

Country

United States

Website

www.caselle.com/utility-management/

Vendor Details

Company Name

Progressive Solutions

Country

United States

Website

www.progressivesolutions.com/products/UtilityExplorer/

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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