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Average Ratings 0 Ratings
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
Community CareLink was designed by healthcare professionals specifically for healthcare professionals, aiming to enhance the operational efficiency of People Serving Organizations globally. With a focus on user-friendly design and exceptional customer support, Community CareLink is tailored to meet the unique needs of your organization. It enables you to boost productivity, conserve time, and elevate the standard of care provided. Access a wealth of data to substantiate your achievements, while ensuring compliance with the constantly evolving regulations imposed by funding bodies. Safely share client information without the risk of data breaches, and arrange real-time appointments at partner agencies for your clients. Monitor your available beds and evaluate the effectiveness of your programs as they happen. Generate customized reports that cater to your organization's specific requirements. Transition your entire organization to a secure, cloud-based platform, and create a comprehensive record of referrals flowing both in and out of your system. By utilizing Community CareLink, you can foster better collaboration and communication among service providers, ultimately enhancing client outcomes and community support.
API Access
Has API
No
API Access
Has API
No
Integrations
Matter Center for Office 365
Yes
Oracle PeopleSoft
Yes
Salesforce
Yes
Integrations
Matter Center for Office 365
No
Oracle PeopleSoft
No
Salesforce
No
Pricing Details
Contact Vendor
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Community CareLink
Founded
2013
Country
United States
Website
www.communitycarelink.com
Product Features
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No
Product Features
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No