Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CaseHUB is a cloud-based enterprise case management platform developed by Quinte Financial Technologies to help financial institutions streamline complex case workflows, improve compliance oversight, and reduce operational risk. The platform is designed specifically for banks, credit unions, fintechs, and CUSOs that manage high-accountability processes requiring strict documentation, regulatory controls, and audit readiness. CaseHUB centralizes case operations into one policy-driven system that replaces disconnected tools, spreadsheets, and manual tracking methods with standardized workflows and automated process management. The platform embeds regulatory timelines, compliance checkpoints, structured documentation requirements, and workflow orchestration directly into daily operational processes to ensure consistency and accountability across teams. Users gain real-time visibility into case ownership, service-level agreements, workflow status, escalations, and operational outcomes through centralized dashboards and reporting tools. CaseHUB also supports audit and examiner readiness by maintaining structured records, centralized audit trails, and standardized process documentation for compliance review and stakeholder reporting. An embedded feature called ServiceDESK helps improve operational efficiency by enhancing workflow automation, adoption, service management, and performance visibility inside the platform. The platform is part of Quinte Financial Technologies’ broader focus on intelligent automation and cloud-based solutions for the financial services industry.
Description
casePRO is a proven solution utilized across various sectors by clients seeking adaptability and a software that offers outstanding durability and return on investment. This platform serves as a comprehensive toolkit, allowing the final solution to be tailored to align with your business operations, enabling you to evolve and expand for the future. By streamlining your workflows, it enhances both your control and compliance capabilities. The system is adept at automatically capturing new inquiries directly from your website while efficiently handling numerous cases or files throughout your organization, including the automatic creation and dispatch of standard documents. Additionally, casePRO provides thorough tracking and management of all data, phone communications, emails, text messages, and documentation. Each case within casePRO boasts a complete audit trail, incorporating all activities related to case viewing, ensuring transparency and accountability. This level of detail is invaluable for maintaining regulatory compliance and operational integrity.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10000
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Quinte Financial Technologies Inc
Founded
2019
Country
United States
Website
www.quinteft.com
Vendor Details
Company Name
Advanced Software
Founded
2001
Country
United Kingdom
Website
www.advancedsoftware.co.uk
Product Features
Financial Services
Analytics
No
Branch Optimization
No
Channel Management
No
Compliance Management
No
Customer Engagement
No
Performance Management
No
Risk Management
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No