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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CaseAct is an online platform aimed at optimizing the eviction procedure for property managers, landlords, and legal representatives. With over ten years of operation, it has successfully processed more than 40,000 landlord-tenant disputes, addressing a wide array of scenarios. The system features a unified dashboard that brings together tasks, communications, case documents, and calendars, along with detailed reports for various departments. This cohesive approach eliminates tedious and error-prone record-keeping, transforming the process into a seamless and paperless experience. By automating the progression of cases, CaseAct provides the necessary forms at each stage, significantly cutting down on manual tasks and avoiding frequent errors. It ensures that all involved parties—landlords, attorneys, and marshals—are on the same page, allowing for immediate communication and actions with a single click, thus reducing unwarranted hold-ups. Additionally, the platform keeps a constant watch on court activities, delivering real-time updates and notifications to the relevant department whenever an action is needed, ensuring that no steps are overlooked and that the eviction process remains smooth and efficient. This level of monitoring ensures that users are always informed and ready to respond promptly to any developments in their cases.

Description

Vast Edge offers a cloud-based Online Dispute Resolution (ODR) software that facilitates the efficient handling of a variety of conflicts, such as those arising in consumer settings, e-commerce, family issues, workplace disputes, and landlord-tenant disagreements. This innovative platform employs a hybrid model that merges traditional human mediation with cutting-edge AI automation, fostering both adaptability and affordability. Participants can connect through remote communication channels, including chat and video calls, with either human mediators or AI-driven systems. The software ensures that courts maintain oversight, enabling judicial monitoring and intervention in the dispute resolution process when necessary. Sensitive dispute information is securely shared, with access strictly limited to the relevant parties and authorized experts, thereby prioritizing confidentiality. Vast Edge's ODR software also features round-the-clock real-time customer support for mediation, negotiation, and evaluation services. Furthermore, it allows users to file claims at no charge and offers customized expert guidance tailored to meet their unique requirements, ensuring a comprehensive support system for all involved. In addition, the platform’s user-friendly interface makes it easy for individuals to navigate through the dispute resolution process effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
Microsoft 365 No 
Microsoft Azure No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
SAP S/4HANA No 
SAS Analytics Pro No 
Workday HCM No 

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
SAP S/4HANA Yes 
SAS Analytics Pro Yes 
Workday HCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CaseAct

Country

United States

Website

www.caseactny.com

Vendor Details

Company Name

Vast Edge

Founded

2004

Country

United States

Website

vastedge.com/online-dispute-resolution-software

Product Features

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes No 
Client Management No 
Communication Tracking No 
Conflict Management No 
Corporations No 
Court Management No 
Discovery Management No 
Docket Management No 
Document Management No 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

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