Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Carusto provides advanced software solutions tailored for telecommunications tasks. Our offerings enable rapid and efficient automation of business processes, enhancing service quality while minimizing expenses. We present a unified platform that consolidates various telecommunications methods—such as telephone, fax, mobile, instant messaging, and video conferencing—along with databases and CRM systems. This system fosters a comfortable office environment, ensuring high-quality customer service while reducing reliance on human intervention. It encompasses all essential telephone services and integrates seamlessly with existing CRM systems for effective call management. With a distinctive call-scenario builder and compatibility with databases and other services, our solutions facilitate process automation. Additionally, our user-friendly interface, coupled with sophisticated call analysis tools, empowers teams to work more effectively and achieve better outcomes. By leveraging these capabilities, businesses can streamline their operations and enhance overall productivity.
Description
Innovative solutions for modern businesses in a flexible work environment are at the forefront of what we do. Smpl delivers highly intuitive hybrid work solutions that streamline the transition from traditional office setups to remote work. Today’s workforce can operate from virtually anywhere, and smpl ensures seamless communication and connectivity across all devices. Tailor services to meet your specific business requirements with our new adaptable pricing plans. Each plan is designed to equip users with robust features. As the pioneering Unified Managed Service Provider (uMSP), we aim higher by integrating phone, network, meeting, messaging, and more into one comprehensive service. You can expect exceptional customer support from a dedicated team that guides you through onboarding, training, setup, and ongoing assistance. Whether it’s shipping phones directly to your location or facilitating access to projects in Hub, we accompany you throughout the journey. Our approachable team is ready to assist with phone activation, account setup, and provide support for free number porting, ensuring a smooth experience for all clients. With smpl, you gain a reliable partner in navigating the complexities of modern work environments.
API Access
Has API
No
API Access
Has API
No
Integrations
DID Logic
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25.00/month/user
Taxes and fees are included in the price! One price for everything.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Carusto
Founded
2009
Country
United Kingdom
Website
www.carusto.com/en/
Vendor Details
Company Name
smpl
Founded
2009
Country
United States
Website
smpl.co
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
Yes
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes