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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Carusto provides advanced software solutions tailored for telecommunications tasks. Our offerings enable rapid and efficient automation of business processes, enhancing service quality while minimizing expenses. We present a unified platform that consolidates various telecommunications methods—such as telephone, fax, mobile, instant messaging, and video conferencing—along with databases and CRM systems. This system fosters a comfortable office environment, ensuring high-quality customer service while reducing reliance on human intervention. It encompasses all essential telephone services and integrates seamlessly with existing CRM systems for effective call management. With a distinctive call-scenario builder and compatibility with databases and other services, our solutions facilitate process automation. Additionally, our user-friendly interface, coupled with sophisticated call analysis tools, empowers teams to work more effectively and achieve better outcomes. By leveraging these capabilities, businesses can streamline their operations and enhance overall productivity.

Description

Innovative solutions for modern businesses in a flexible work environment are at the forefront of what we do. Smpl delivers highly intuitive hybrid work solutions that streamline the transition from traditional office setups to remote work. Today’s workforce can operate from virtually anywhere, and smpl ensures seamless communication and connectivity across all devices. Tailor services to meet your specific business requirements with our new adaptable pricing plans. Each plan is designed to equip users with robust features. As the pioneering Unified Managed Service Provider (uMSP), we aim higher by integrating phone, network, meeting, messaging, and more into one comprehensive service. You can expect exceptional customer support from a dedicated team that guides you through onboarding, training, setup, and ongoing assistance. Whether it’s shipping phones directly to your location or facilitating access to projects in Hub, we accompany you throughout the journey. Our approachable team is ready to assist with phone activation, account setup, and provide support for free number porting, ensuring a smooth experience for all clients. With smpl, you gain a reliable partner in navigating the complexities of modern work environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DID Logic Yes 

Integrations

DID Logic No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$25.00/month/user
Taxes and fees are included in the price! One price for everything.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Carusto

Founded

2009

Country

United Kingdom

Website

www.carusto.com/en/

Vendor Details

Company Name

smpl

Founded

2009

Country

United States

Website

smpl.co

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database Yes 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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