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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Carusto provides advanced software solutions tailored for telecommunications tasks. Our offerings enable rapid and efficient automation of business processes, enhancing service quality while minimizing expenses. We present a unified platform that consolidates various telecommunications methods—such as telephone, fax, mobile, instant messaging, and video conferencing—along with databases and CRM systems. This system fosters a comfortable office environment, ensuring high-quality customer service while reducing reliance on human intervention. It encompasses all essential telephone services and integrates seamlessly with existing CRM systems for effective call management. With a distinctive call-scenario builder and compatibility with databases and other services, our solutions facilitate process automation. Additionally, our user-friendly interface, coupled with sophisticated call analysis tools, empowers teams to work more effectively and achieve better outcomes. By leveraging these capabilities, businesses can streamline their operations and enhance overall productivity.

Description

Gamma offers voice, mobile, and connectivity solutions tailored for businesses of all sizes. Our network is exclusively business-focused, fully owned and operated by Gamma, ensuring that we can provide services with enhanced efficiency. Built from scratch, this network facilitates high levels of automation and a governance framework that guarantees exceptional platform security and service continuity. By utilizing Gamma’s award-winning UC products, companies can enhance productivity, improve agility, and foster greater collaboration. Our offerings include a range of services from messaging and video conferencing to instant conference capabilities, all designed to lower costs and simplify operations while simultaneously boosting employee engagement. As a prominent provider of Unified Communications as a Service (UCaaS) in the UK, Dutch, Spanish, and German markets, Gamma delivers communication solutions through a wide network of reliable channel partners as well as directly to customers. Our commitment to innovation and service excellence positions us as a trusted partner in navigating the evolving landscape of business communications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AspenPLUS No 
Axis LMS No 
DID Logic Yes 
GPT-Image-1 No 
Hemi No 
Horizon Hosted Phone System No 
Microsoft Teams No 
Nomalys No 
The Thrive Platform No 
Yeastar P-Series PBX System No 
iomart No 

Integrations

AspenPLUS Yes 
Axis LMS Yes 
DID Logic No 
GPT-Image-1 Yes 
Hemi Yes 
Horizon Hosted Phone System Yes 
Microsoft Teams Yes 
Nomalys Yes 
The Thrive Platform Yes 
Yeastar P-Series PBX System Yes 
iomart Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Carusto

Founded

2009

Country

United Kingdom

Website

www.carusto.com/en/

Vendor Details

Company Name

Gamma Communications

Country

United Kingdom

Website

www.gamma.co.uk

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database Yes 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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