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features
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support

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Description

Sonic 3.5 represents Cartesia's most advanced and fluid text-to-speech model, engineered for dynamic voice synthesis with an impressive latency of under 90 milliseconds and proficient in 42 languages. This model is adept at accurately adhering to transcripts, vocalizing confirmation codes, and interpreting heteronyms seamlessly without the need for any preprocessing, while also maintaining the expressiveness required for genuine conversations. It aims to provide speech of native quality across diverse languages, ensuring that audio clarity is prioritized in every voice output, thus eliminating the need for post-production corrections. Sonic 3.5 excels in delivering high-fidelity audio, making it an ideal choice for production environments where quality, speed, and reliability are essential. The model's engaging conversational style features effective pacing and a genuine emotional range, specifically calibrated for diverse support and agent transcripts. Moreover, it naturally articulates alphanumeric sequences—such as order numbers, phone numbers, IDs, and email addresses—in all supported languages, and its context-sensitive English pronunciation ensures that words like "read," "bass," and "bow" are pronounced correctly based on their textual context. This level of sophistication in voice generation not only enhances user experience but also establishes Sonic 3.5 as a leader in the field of text-to-speech technology.

Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Five9 No 
GENESYS No 
Microsoft Teams No 
Slack No 
Zendesk No 
Zoom No 

Integrations

Five9 Yes 
GENESYS Yes 
Microsoft Teams Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.25 per hour
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cartesia

Founded

2023

Country

United States

Website

docs.cartesia.ai/build-with-cartesia/tts-models/latest

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Product Features

Alternatives

Alternatives