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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gather feedback from customers and prospects, whether collected manually or through automated systems. Identify their specific desires, timelines, and the significance of these requests, while also uncovering any obstacles, quick wins, final asks, or shared requirements. Organize features into broader initiatives and categorize them according to their impact areas, allowing for a comprehensive view of the overall situation, and prioritize the features accordingly. Analyze both current and anticipated Annual Recurring Revenue (ARR)—including new, retained, or churned accounts—while employing a smart calculation method based on the requests' relevance to the value of a customer's deal. Ensure that the status and timelines of features are automatically updated from their primary source of truth for seamless tracking. This holistic approach enables a more strategic alignment of development efforts with customer needs and business goals.

Description

Pendo Feedback (formerly Receptive) Complete demand intelligence for the product. Create what your most valuable customers want most. At scale, capture and prioritize customer feature requests. Get clear information about the best places to optimize your product and user experience in each segment. To eliminate the guesswork from product planning and prioritization, quantify revenue opportunities. Identify common needs and gather feedback by feature, customer type, and user cohort. To facilitate consensus on priorities and better allocate developer and designer time, share reports. Align business priorities with demand and allocate resources to meet demand. Customers should know that their feedback was taken into consideration. Keep customers informed about the status of their requests, such as when they were delivered and whether any are still in progress.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Agentforce 360 for Nonprofits No 
Convert Experiences No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Jira Service Management Yes 
Linear Yes 
Notion Yes 
Productboard Yes 
Salesforce Yes 
Shortcut Yes 
Typeform Yes 

Integrations

Slack Yes 
Agentforce 360 for Nonprofits Yes 
Convert Experiences Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Jira Service Management No 
Linear No 
Notion No 
Productboard No 
Salesforce No 
Shortcut No 
Typeform No 

Pricing Details

$400 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cardinal

Founded

2023

Country

United States

Website

cardinalapp.io

Vendor Details

Company Name

Pendo

Founded

2013

Country

United States

Website

www.pendo.io/product/feedback/

Product Features

Product Management

Collaboration No 
Feedback Collection No 
Idea Management No 
Milestone Tracking No 
Prioritization No 
Product Roadmapping No 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Product Features

Idea Management

Activity Dashboard Yes 
Brainstorming No 
Collaboration Yes 
Creator Tracking Yes 
Idea Ranking Yes 
Project Tracking No 
Status Tracking Yes 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Product Roadmapping Yes 
Release Management Yes 
Requirements Management Yes 
Resource Management No 
Workflow Management Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export Yes 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking No 
Prioritization Yes 
Requirements Management Yes 
Workflow Management Yes 

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