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features
design
support

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Description

Introducing the premier operating system designed for proficiently managing calls while enhancing workflow through real-time performance insights, data integration from CRM systems, caller logs, text messaging, and live call coaching features. Call Box empowers your team to effectively manage calls as they occur, consolidating customer interactions in a single platform. As soon as a call is received and throughout the dialogue, Sales and Service representatives are armed with essential information from CRM or other contact management systems, as well as caller history, enabling them to handle leads with expertise. Furthermore, managers are provided with tools that allow them to coach and support agents during live conversations, closely monitoring discussions with the most promising leads. The thoughtfully crafted tools ensure that every customer interaction yields an optimal experience with smooth call flow, fostering desired outcomes and contributing to more robust customer relationships. This comprehensive approach not only elevates the efficiency of your team but also enhances overall customer satisfaction.

Description

Ringba is the industry's leading inbound call tracking platform and analytics platform for call centers, professional pay-per call marketers, and businesses. Ringba's real time call routing, ping tree and industry-leading analytics will give you more ROI than any other platform. All without contracts, minimums or overages. Ringba was created to push the boundaries of innovation. Our team is changing the way businesses communicate with consumers and inventing the future voice. Expert AdTech engineers, product designers, marketers. Our priority is your success. Our support engineering team is available to assist you whenever you need it, at no additional cost. No contracts, no price gouging, or feature gatekeeping. You can use what you need. As you grow, we grow. We use the same APIs to create seamless integrations. Ringba is helping digital agencies, pay-per-callers, and global brands dramatically improve their Return On Investment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Ads Yes 
Acquisio Yes 
Advent DMS Yes 
CallFinder No 
Convoso No 
DealerSocket Yes 
Dealertrack DMS Yes 
Facebook Ads No 
Google Analytics Yes 
Lead Prosper No 
LeadByte No 
Marin Software Yes 
Meta Ads No 
ProMax Unlimited Yes 
Skai Yes 
Taalk No 
VinSolutions Connect CRM Yes 

Integrations

Google Ads Yes 
Acquisio No 
Advent DMS No 
CallFinder Yes 
Convoso Yes 
DealerSocket No 
Dealertrack DMS No 
Facebook Ads Yes 
Google Analytics No 
Lead Prosper Yes 
LeadByte Yes 
Marin Software No 
Meta Ads Yes 
ProMax Unlimited No 
Skai No 
Taalk Yes 
VinSolutions Connect CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/mo
No contracts of commitments. Free trial and tiered pricing available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Car Wars

Founded

2006

Country

United States

Website

www.carwars.com

Vendor Details

Company Name

Ringba

Founded

2016

Country

United States

Website

www.ringba.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving No 
Call Sharing Yes 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Alternatives

Alternatives