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Description
Thanks to the innovative structure of this module, it allows seamless integration with any third-party accounting software that offers a public Windows API, eliminating the need for modifications to the primary application framework, which ensures that the module can evolve alongside customer requirements and the increasing adoption of various accounting software solutions. The Desk Manager will have a comprehensive overview of all active “Ups,” enabling straightforward selection of which one to address next. Furthermore, all relevant information about the client, including their profile, the current deal in progress, trade details, and the most recent discussions about the deal, is conveniently consolidated in one location. The traffic and desking module also empowers users to jot down notes regarding the visit, update the Status/Result, and log the Lead Source that directed the customer to the dealership. For a busy desk manager, the ability to have multiple prospect up cards open simultaneously facilitates quick transitions between "Up" cards and quotes, thereby enhancing efficiency and productivity. This streamlined approach not only saves time but also improves the overall customer experience by ensuring that all information is readily accessible.
Description
As a consultancy or agency, your primary focus is on achieving the specific objectives set by your clients, and the importance of digital solutions in that process is continually increasing. By utilizing internalDesk, you can effectively address multiple challenges simultaneously. This innovative internal communication and collaboration platform adapts in tandem with your client’s company, ensuring that you consistently provide significant value and measurable outcomes. As a result of delivering improved business performance for your clients more frequently, you will find that they reward you with additional opportunities for engagement. Ultimately, this creates reliable streams of recurring revenue and enhances profit margins for your agency. Furthermore, internalDesk not only encompasses all the standard functionalities expected from a platform but goes beyond that. This is the key advantage. Thanks to our intelligent modular design, the platform grows in alignment with the evolving needs of your clients' businesses. There is no secret formula to dismantling silos, fostering the exchange of best practices, or facilitating more informed decision-making through a collaborative network; rather, it’s about leveraging the right tools to drive success.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
No
Pricing Details
€4 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Car-Ware
Founded
2006
Country
United States
Website
www.car-ware.com
Vendor Details
Company Name
internalDesk
Founded
2012
Country
Sweden
Website
internaldesk.com
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
No
Parts Management
No
Sales Management
Yes
Service Department
No
Used Car Lot
Yes
Website Integration
Yes
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes