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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Thanks to the innovative structure of this module, it allows seamless integration with any third-party accounting software that offers a public Windows API, eliminating the need for modifications to the primary application framework, which ensures that the module can evolve alongside customer requirements and the increasing adoption of various accounting software solutions. The Desk Manager will have a comprehensive overview of all active “Ups,” enabling straightforward selection of which one to address next. Furthermore, all relevant information about the client, including their profile, the current deal in progress, trade details, and the most recent discussions about the deal, is conveniently consolidated in one location. The traffic and desking module also empowers users to jot down notes regarding the visit, update the Status/Result, and log the Lead Source that directed the customer to the dealership. For a busy desk manager, the ability to have multiple prospect up cards open simultaneously facilitates quick transitions between "Up" cards and quotes, thereby enhancing efficiency and productivity. This streamlined approach not only saves time but also improves the overall customer experience by ensuring that all information is readily accessible.

Description

Dynamic and focused on results, XRM is an all-encompassing CRM solution specifically designed for dealers, allowing you to enhance your profits while minimizing vendor costs. Whether you're on the sales floor or engaging with customers online, you can effortlessly track all showroom activities in real time. By integrating with external lead providers, you ensure that no sales opportunities slip through the cracks. Manage customer interactions and complete essential tasks directly from your mobile device, enabling you to maintain a seamless workflow. Effortlessly handle customer data and interactions wirelessly to streamline processes. Speed up deal processing with features like license plate and driver's license scanning, ensuring efficiency at every step. Keep track of internet leads in real time and manage follow-up tasks from anywhere. Gain insights into available incentives and factory programs tailored to vehicle choices and customer credit profiles. Fine-tune payment options with flexibility in retail, leasing, and balloon arrangements. Reduce deal times significantly by utilizing professional electronic paperwork, ensuring a smoother transaction experience. With XRM, you can always stay informed about showroom activities as they unfold in real time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoRaptor CRM Yes 
Dealertrack DMS No 
Pam No 
RouteOne No 

Integrations

AutoRaptor CRM No 
Dealertrack DMS Yes 
Pam Yes 
RouteOne Yes 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Car-Ware

Founded

2006

Country

United States

Website

www.car-ware.com

Vendor Details

Company Name

Affinitiv

Country

United States

Website

www.affinitiv.com/sales/xrm/

Product Features

Auto Dealer

Accounting Yes 
Buy-Here-Pay-Here Yes 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management Yes 
Financing Management Yes 
Form Printing Yes 
Inventory Management Yes 
Lease Management Yes 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory No 
Parts Management No 
Sales Management Yes 
Service Department No 
Used Car Lot Yes 
Website Integration Yes 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration Yes 

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