Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Smart, simple online CRM. You can build stronger customer relationships, increase sales, and save time. Organize all your customer information in one place. You can track conversations, see the history, and provide more personal experiences. You can tailor your sales pipeline to suit your sales process and spot deals that need your attention or are about to land. With our insightful reports, you can easily identify the activities that have the greatest impact on your sales figures and make better business decisions. You can use Shape Capsule to organize your teams and ensure they only see what they need. Report on their progress and focus their activity. Capsule integrates seamlessly with popular apps such as G Suite and Mailchimp. Capsule Mobile provides caller ID and reminds to save a note in your CRM every time you call. All Capsule features are available on Android and iPhone.

Description

amoCRM is a web-based customer relationship management platform aimed at assisting sales teams in capturing leads, nurturing customer relationships, and enhancing sales productivity. It streamlines the process by automatically incorporating customer inquiries from various sources such as emails, phone calls, website forms, social media, chats, and messaging applications into the sales pipeline, ensuring that no potential customer is overlooked. The user-friendly interface minimizes the need for extensive training, allowing for quicker daily operations through fewer clicks and actions. Its email integration feature seamlessly links incoming and outgoing communications with the corresponding customer profiles, ensuring that all interaction history and agreements are consolidated in one location. With telephony integrations, sales teams can efficiently make and receive calls directly within the CRM, while also maintaining a comprehensive record of call history and recordings. Additionally, a built-in messaging system fosters internal collaboration, sending notifications through both the web browser and mobile application. The mobile CRM functionality empowers teams to manage contacts, update deals, and operate effectively from any location where customers may be found, thus enhancing flexibility in their workflow. Overall, amoCRM equips sales teams with the tools necessary to optimize their processes and effectively engage with customers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
ClickDesk Yes 
Cloudbeds Yes 
Cyfe Yes 
Deputy Yes 
Facebook Yes 
FreshMail Yes 
HubSpot Data Hub Yes 
Integrately Yes 
Jotform Yes 
KashFlow Yes 
Make Yes 
Microsoft Outlook Yes 
Minoa Yes 
Quotient Yes 
Refold Yes 
Todoist Yes 
Vision Helpdesk Yes 
WooCommerce Yes 
X (Twitter) Yes 

Integrations

Asana No 
ClickDesk No 
Cloudbeds No 
Cyfe No 
Deputy No 
Facebook No 
FreshMail No 
HubSpot Data Hub No 
Integrately No 
Jotform No 
KashFlow No 
Make No 
Microsoft Outlook No 
Minoa No 
Quotient No 
Refold No 
Todoist No 
Vision Helpdesk No 
WooCommerce No 
X (Twitter) No 

Pricing Details

$18 per user per month
Professional Plan: $18 per user per month
Teams Plan: $36 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$7.11 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Zestia

Founded

2009

Country

United Kingdom

Website

www.capsulecrm.com

Vendor Details

Company Name

QSOFT

Founded

2009

Country

Russia

Website

www.amocrm.ru/

Product Features

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing No 
Group Management No 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Source Tracking Yes 

Sales Forecasting

Competitor Analysis No 
Correlation Analysis No 
Dashboard Yes 
Dynamic Modeling No 
Exception Reporting No 
Graphical Data Presentation Yes 
Modeling & Simulation No 
Performance Metrics Yes 
Sales Trend Analysis Yes 
Statistical Analysis No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Clatos CRM Reviews

Clatos CRM

Dunes Factory

Alternatives

Kommo Reviews

Kommo

QSOFT
Lead Capsule Reviews

Lead Capsule

Interactive Lion
MoniVisor Reviews

MoniVisor

ClevGuard
PipeCycle Reviews

PipeCycle

CustomerSquare.com