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Description
SilverBlaze's Capricon Customer Portals offers a fully customizable self-service web portal solution that enhances both employee productivity and customer satisfaction. By utilizing Capricon, organizations are able to equip their clients with self-service tools that enable them to manage their utilities effectively, decrease the number of incoming calls, and interact with the service in innovative manners, all while cutting down on expenses linked to printed invoices, bills, and reports. Additionally, Capricon seamlessly integrates with current business systems and ensures accessibility from any device at any time, making it a versatile choice for modern businesses. This flexibility not only simplifies operations but also empowers customers to take control of their service experience.
Description
Silver Spoon is an intuitive, comprehensive platform designed for fashion entrepreneurs such as designers, tailors, and cobblers, providing a centralized solution for managing customer data, capturing measurements, tracking orders, and selling both ready-to-wear and custom creations. This system not only keeps your business organized but also enables growth beyond traditional storefronts.
By facilitating remote measurements and handling inventory, payments, and order fulfillment, Silver Spoon optimizes your daily business functions, allowing you to concentrate on your creative pursuits while ensuring smooth operations. With features like a personalized website and the ability to connect with customers from any location, you can expand your reach without limitations.
Additionally, the platform offers digital lookbooks, online shopping capabilities, invoicing, appointment scheduling, team collaboration tools, and performance analytics. By consolidating various tools and eliminating the need for disjointed spreadsheets, Silver Spoon empowers fashion entrepreneurs to operate more efficiently, scale their businesses sustainably, and create brands that resonate with customers both locally and globally while fostering a sense of community.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SilverBlaze
Founded
1999
Country
Canada
Website
www.silverblaze.com
Vendor Details
Company Name
Silver Spoon
Website
www.usesilverspoon.com
Product Features
Portal
Chat
No
Collaboration
No
Content Management
Yes
Document Management
Yes
File Sharing
Yes
Search
No
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
No
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
No
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Workforce Management
No
Product Features
Tailoring
360 Degree Design View
No
Accounting
No
Alterations Management
No
Barcode Printing / Scanning
No
CRM
No
Client Measurements Database
No
Customer Portal
No
Discount Management
No
Email / SMS Marketing
No
Inventory Management
No
Measurements From Photos
No
Order Management
No
Payment Processing
No
Point of Sale
No
Reporting / Analytics
No
Tailoring Product Templates
No
Time Tracking
No
