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Description
SilverBlaze's Capricon Customer Portals offers a fully customizable self-service web portal solution that enhances both employee productivity and customer satisfaction. By utilizing Capricon, organizations are able to equip their clients with self-service tools that enable them to manage their utilities effectively, decrease the number of incoming calls, and interact with the service in innovative manners, all while cutting down on expenses linked to printed invoices, bills, and reports. Additionally, Capricon seamlessly integrates with current business systems and ensures accessibility from any device at any time, making it a versatile choice for modern businesses. This flexibility not only simplifies operations but also empowers customers to take control of their service experience.
Description
No other Home Energy Management (HEM) system empowers utility users to regulate their energy consumption by managing their households. Enable homeowners to develop smart living spaces that promote energy efficiency and automatically facilitate savings. Equip your clients with the means to lower their energy expenses by taking charge of their homes. Track the energy consumption of every connected device, from lightbulbs and plugs to thermostats and beyond. Powerley seamlessly integrates with numerous top-tier smart device brands. Now, homeowners can benefit from a personalized energy assistant that delivers tailored advice and insights. With immediate access to energy data, customers can receive alerts for energy spikes, monitor always-on usage, and more. Through Powerley's Smart Actions feature, users can align their home settings with their daily routines. They can adjust heating or lighting according to specific times, during their commutes, in response to sensor triggers, or even while on vacation, ensuring their homes are both energy-efficient and convenient. This innovative approach not only enhances energy savings but also leads to a more comfortable living environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Itron Enterprise Meter Data Management
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SilverBlaze
Founded
1999
Country
Canada
Website
www.silverblaze.com
Vendor Details
Company Name
Powerley
Country
United States
Website
www.powerley.com/solution/
Product Features
Portal
Chat
No
Collaboration
No
Content Management
Yes
Document Management
Yes
File Sharing
Yes
Search
No
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
No
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
No
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Workforce Management
No
Product Features
Energy Management
Benchmarking
No
Bill Audit
No
Bill Database
No
Bill Importing
No
Budgeting & Forecasting
No
Compliance Management
No
Contract Management
No
Cost / Use Reporting
Yes
Emissions Monitoring
No
Energy Price Analysis
No
Facility Scheduling
No
Greenhouse Gas Tracking
No
Load Control
Yes
Load Forecasting
No
Meter Tracking
No
Risk Management
No
Weather Normalization
No
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No
