Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SilverBlaze's Capricon Customer Portals offers a fully customizable self-service web portal solution that enhances both employee productivity and customer satisfaction. By utilizing Capricon, organizations are able to equip their clients with self-service tools that enable them to manage their utilities effectively, decrease the number of incoming calls, and interact with the service in innovative manners, all while cutting down on expenses linked to printed invoices, bills, and reports. Additionally, Capricon seamlessly integrates with current business systems and ensures accessibility from any device at any time, making it a versatile choice for modern businesses. This flexibility not only simplifies operations but also empowers customers to take control of their service experience.

Description

In order to meet the evolving demands of the future, the world requires utilities that are equipped and ready for what lies ahead. With Connexo, you can effectively prepare for the challenges of tomorrow; it combines utility intelligence with innovative “self-healing” optimization into a single, forward-looking application that offers a comprehensive perspective on your investment in advanced metering infrastructure (AMI). What sets Connexo apart is its capability to turn data collection and analysis into a launching pad for deeper insights. Videre takes it a step further by transforming those insights into practical solutions that can be utilized immediately. By leveraging advanced technology and the interconnectedness of data alongside UAVs, routine inspections, predictive maintenance, and element management can now be executed more efficiently and consistently. The sophisticated analytics provided by this system yield actionable insights that aid in thorough investigations and help recover lost revenue. Additionally, it supports the operation of mesh networks to facilitate data gathering that enhances both optimization and communication, ensuring that utilities can thrive in an increasingly complex landscape. The integration of these capabilities not only empowers utilities to maximize their investments but also prepares them for the unforeseen challenges that may come their way.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Honeywell Smart Energy No 
SuiteOp No 
ThinkUEM No 

Integrations

Honeywell Smart Energy Yes 
SuiteOp Yes 
ThinkUEM Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SilverBlaze

Founded

1999

Country

Canada

Website

www.silverblaze.com

Vendor Details

Company Name

Honeywell

Country

United States

Website

www.smartenergy.honeywell.com/honeywell-connexo/

Product Features

Portal

Chat No 
Collaboration No 
Content Management Yes 
Document Management Yes 
File Sharing Yes 
Search No 

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management No 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing Yes 
Cable No 
Customer Management Yes 
Demand Planning No 
Electricity Yes 
Natural Gas Yes 
Plant Management No 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 
Workforce Management No 

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Alternatives

Alternatives

UtilityBilling Reviews

UtilityBilling

Utilibill
Landis+Gyr AIM Reviews

Landis+Gyr AIM

Landis+Gyr