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support

Description

By evaluating your organization's overall print and copying requirements, optimizing your fleet of multi-function devices, and applying a document lifecycle strategy that harmonizes printing and copying with mailing and imaging, you can realize significant and quantifiable advantages. Canon offers an extensive suite of print and copy solutions that encompasses managed document services, thorough document needs assessments, managed print services, management of copy centers, and coordination of print-mail centers. Our print services are delivered directly at your location, utilizing the current hardware and software in place. Through a detailed evaluation and a strategic roadmap for the future, we implement enhancements by making adjustments in hardware, software, employee skills, and workflow design. We can either supply new equipment and software as part of our offerings or facilitate the procurement on your behalf. In any case, we collaborate with you to pinpoint your specific requirements and provide a variety of solutions tailored to meet your organizational needs effectively. Moreover, our commitment extends beyond initial assessments to ensure ongoing support and optimization of your print environment.

Description

Streamline and consolidate your intricate copier business operations. Covering everything from accounting and contracts to inventory management, purchasing, sales, and customer support, e-automate® software eliminates the necessity for various disconnected systems, simplifies essential daily tasks, and offers immediate insights into all facets of your business. By integrating its main solution, supplementary products, and supplier partnerships, e-automate creates a unified system to effectively manage your office technology enterprise. This comprehensive approach not only enhances efficiency but also empowers decision-making with up-to-date information across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BrightGauge No 
Naverisk RMM & PSA No 
Net1 No 
Stackshine No 
TDF CRM No 
TechTrack No 
VARStreet XC No 

Integrations

BrightGauge Yes 
Naverisk RMM & PSA Yes 
Net1 Yes 
Stackshine Yes 
TDF CRM Yes 
TechTrack Yes 
VARStreet XC Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Canon

Country

United States

Website

cbps.canon.com/print-management

Vendor Details

Company Name

ECI Software Solutions

Founded

1999

Country

United States

Website

www.ecisolutions.com/products/e-automate-managed-print-service-software/

Product Features

Product Features

Business Management

Billing & Invoicing Yes 
CRM No 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing Yes 
Scheduling No 
Time & Expense Tracking No 
Training Management No 
Vendor Management Yes 

Print Management

Cost Tracking No 
Device Status Monitoring No 
Environmental Metrics No 
Guest Printing No 
Mobile Printing No 
Multi-Printer Support No 
Multiple Authentication Methods No 
Print Billing No 
Print Job Deletion No 
Print Job Routing No 
Print Quotas / Limits No 
Remote Printing No 
Reporting / Analytics No 
Secure Print Job Release No 

Alternatives

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