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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Canals is an innovative operating platform powered by artificial intelligence, specifically tailored for wholesale distributors, aiming to streamline the most labor-intensive processes in sales, customer service, accounting, and purchasing. This platform adeptly converts unstructured customer inquiries—such as those found in emails, PDFs, spreadsheets, handwritten notes, or voicemails—into organized quotes or sales orders that can be swiftly reviewed and submitted directly into ERP systems. By leveraging sophisticated AI technology, it accurately interprets customer intent, aligns requested items with product catalogs, and autonomously creates complete and precise orders, thereby eliminating the need for tedious manual data entry and product searching. Covering the entire spectrum of revenue and operational cycles, Canals empowers teams to react more quickly to customer requests, enhance quote turnaround rates, and boost win percentages while simultaneously minimizing errors and returns. Moreover, the platform continually adapts by learning from user interactions, customer preferences, and historical trends, ensuring that it evolves to meet the changing needs of its users. Ultimately, Canals not only simplifies workflows but also enhances the overall efficiency of wholesale distribution operations.

Description

Makula is a comprehensive software solution that integrates aftersales, field service, and maintenance management for machinery manufacturers, distributors, and factories. It centralizes asset information through the Asset Hub, enhances operations with AI-powered tools like the AI Notetaker and AI Copilot, and streamlines maintenance activities through its CMMS system. Makula's Field Service module optimizes task scheduling and technician dispatch, while the 3D Stream enables innovative product collaboration. The Customer Portal provides self-service options for clients, ensuring a seamless experience for both teams and customers. By simplifying complex processes and enhancing communication, Makula boosts productivity and reduces operational downtime.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Acumatica Cloud ERP Yes 
Bizowie ERP Yes 
Epicor Eclipse Yes 
Epicor Prophet 21 Yes 
Front Yes 
Infor CloudSuite Distribution Yes 
Infor Distribution SX.e Yes 
Infor M3 Yes 
KoreInside Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
RingCentral RingEX Yes 
SAP S/4HANA Yes 
Salesforce Yes 
Zoho CRM Yes 

Integrations

Acumatica Cloud ERP No 
Bizowie ERP No 
Epicor Eclipse No 
Epicor Prophet 21 No 
Front No 
Infor CloudSuite Distribution No 
Infor Distribution SX.e No 
Infor M3 No 
KoreInside No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Teams No 
RingCentral RingEX No 
SAP S/4HANA No 
Salesforce No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$65/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Canals

Country

United States

Website

www.canals.ai/

Vendor Details

Company Name

Makula Technology

Founded

2021

Country

Germany

Website

www.makula.io

Product Features

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management No 
Warehouse Management No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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