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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Canals is an innovative operating platform powered by artificial intelligence, specifically tailored for wholesale distributors, aiming to streamline the most labor-intensive processes in sales, customer service, accounting, and purchasing. This platform adeptly converts unstructured customer inquiries—such as those found in emails, PDFs, spreadsheets, handwritten notes, or voicemails—into organized quotes or sales orders that can be swiftly reviewed and submitted directly into ERP systems. By leveraging sophisticated AI technology, it accurately interprets customer intent, aligns requested items with product catalogs, and autonomously creates complete and precise orders, thereby eliminating the need for tedious manual data entry and product searching. Covering the entire spectrum of revenue and operational cycles, Canals empowers teams to react more quickly to customer requests, enhance quote turnaround rates, and boost win percentages while simultaneously minimizing errors and returns. Moreover, the platform continually adapts by learning from user interactions, customer preferences, and historical trends, ensuring that it evolves to meet the changing needs of its users. Ultimately, Canals not only simplifies workflows but also enhances the overall efficiency of wholesale distribution operations.

Description

Exceptional customer service tools encompass a variety of elements such as activities, communications, statuses, and sales history. Utilizing shared calendars ensures that your team remains aligned on related transactions, task management, and activity logs. The platform features a leading webstore that offers secure processing for credit card and on-account payments. You can easily review and request project quotes, employ a Product Information Management (PIM) system to oversee rich product content, and create a cohesive shopping journey for customers. Access essential sales tools through your smartphone or tablet with touch-screen capabilities, enabling you to retrieve ERP data from virtually anywhere at any time. You can modify orders and quotes, add new customers or products, check on open or settled receivables, and accept invoice payments online. Inform ERP acts as a comprehensive solution tailored for wholesale distributors, providing superior tools designed to enhance forecasting and precision. With the industry's fastest POS system, your sales counter can operate with increased efficiency. Furthermore, you gain full control and visibility over your warehouse operations, allowing for streamlined management and improved productivity. The integration of these tools not only boosts operational efficiency but also elevates the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP Yes 
Bizowie ERP Yes 
Conexiom No 
Epicor Eclipse Yes 
Epicor Prophet 21 Yes 
Front Yes 
Infor CloudSuite Distribution Yes 
Infor Distribution SX.e Yes 
Infor M3 Yes 
KoreInside Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
RingCentral RingEX Yes 
SAP S/4HANA Yes 
Salesforce Yes 
StockIQ No 
TDF CRM No 
White Cup BI No 
Zoho CRM Yes 

Integrations

Acumatica Cloud ERP No 
Bizowie ERP No 
Conexiom Yes 
Epicor Eclipse No 
Epicor Prophet 21 No 
Front No 
Infor CloudSuite Distribution No 
Infor Distribution SX.e No 
Infor M3 No 
KoreInside No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Teams No 
RingCentral RingEX No 
SAP S/4HANA No 
Salesforce No 
StockIQ Yes 
TDF CRM Yes 
White Cup BI Yes 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Canals

Country

United States

Website

www.canals.ai/

Vendor Details

Company Name

Advantive

Founded

2022

Country

United States

Website

www.advantive.com/brands/ddi-system/

Product Features

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management No 
Warehouse Management No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Product Features

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

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