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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A toll-free number creates a professional appearance for your business, making it easy for clients and callers to reach you at no cost, regardless of their location. We provide multiple toll-free options, including 800, 866, and vanity numbers, while local numbers help establish a presence in specific areas, which many clients leverage for targeted marketing campaigns. Our entirely online-managed PBX system ensures that you have complete control over your phone setup at any time. Simply input the necessary parameters for call forwarding, and you're all set. This process is straightforward and greatly surpasses traditional hardware alternatives, all while offering a range of valuable features. With our Business VoIP phone service, you gain all the functionalities of a Fortune 500 company's phone system at a budget-friendly price. For only $35.95 per month, you can make unlimited calls across the United States and receive unlimited calls on your local number, making it a smart investment for any business. Plus, the flexibility of managing your phone system online allows you to adapt to changing needs effortlessly.

Description

Telia ACE is a comprehensive contact center platform that dominates the Nordic market by serving over 100,000 users daily and handling hundreds of millions of customer interactions each year. Designed for both private enterprises and public organizations, Telia ACE supports omnichannel communication by bringing together voice calls, chats, SMS, and social channels in one intuitive interface. The platform’s open integration framework enables seamless connectivity with leading third-party systems, ensuring smooth customer journey management. Leveraging advanced AI and deep learning, Telia ACE enhances customer service through automation, intelligent routing, and a smart knowledge base that keeps frequently asked questions up to date. The solution also includes video capabilities and tools to enable data-driven organizational development, making contact centers a hub for actionable insights. Telia ACE is distinguished by its balance of innovative technology and human interaction, earning recognition from Frost & Sullivan and partnerships with Google and Microsoft. The platform helps businesses adapt to changing customer expectations, improving accessibility and responsiveness. Overall, Telia ACE accelerates digital transformation and drives higher customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Boost.ai No 
Calabrio Quality Management No 
Centrical No 
ConnectWise PSA Yes 
Feelingstream No 
Findity No 
GoldMine CRM Yes 
GuestTracker Yes 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
Nexetic No 
TeamEngine No 
Zoho CRM Yes 

Integrations

Salesforce Yes 
Boost.ai Yes 
Calabrio Quality Management Yes 
Centrical Yes 
ConnectWise PSA No 
Feelingstream Yes 
Findity Yes 
GoldMine CRM No 
GuestTracker No 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
Nexetic Yes 
TeamEngine Yes 
Zoho CRM No 

Pricing Details

$26.50 per month
Lowest price guaranteed. If you find anything lower we will beat it by 10%
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Callture

Founded

1997

Country

Canada

Website

www.callture.com

Vendor Details

Company Name

Telia Company

Founded

1853

Country

Sweden

Website

ace-showcase.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

Alternatives

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