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Description
Analytical call tracking employs either dynamic number insertion or static numbers to monitor various sales channels such as offline interactions, website visits, and phone calls. Our advanced call analytics platform delivers actionable insights that enhance marketing expenditure and increase the sales effectiveness of marketers. By utilizing our call tracking system, clients can avoid squandering resources on unproductive leads while effectively managing sales calls, including monitoring dropped calls. We provide a comprehensive view of your channel attribution, which ultimately boosts your marketing return on investment (ROI). Eliminate the uncertainty surrounding channel performance and let our call analytics software offer you valuable and precise information. This data can empower you to make essential business decisions confidently and minimize financial waste. Moreover, we facilitate the tracking of the entire sales process, and our call recording feature can significantly improve employee performance while allowing for targeted training and support. Ultimately, our services aim to streamline your operations and enhance overall business outcomes.
Description
Marchex harnesses AI, omnichannel conversational intelligence, and vertical market data analytics to provide actionable insights that drive operational excellence and revenue acceleration. We enable executives, sales, and marketing teams to optimize customer journey experiences across communications channels, enabling enterprise strategy alignment.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Analytics
Yes
AdMedia
No
Adobe Analytics
No
AgencyAnalytics
No
CANDDi
Yes
ChannelMix
No
Convert Experiences
Yes
Google
No
Google Ads
No
HubSpot CRM
No
Integrations
Google Analytics
Yes
AdMedia
Yes
Adobe Analytics
Yes
AgencyAnalytics
Yes
CANDDi
No
ChannelMix
Yes
Convert Experiences
No
Google
Yes
Google Ads
Yes
HubSpot CRM
Yes
Pricing Details
£34.95 per month
Free Trial
No
Free Version
No
Pricing Details
Contact Us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Calltracks
Founded
2004
Country
United Kingdom
Website
www.calltracks.com
Vendor Details
Company Name
Marchex
Founded
2003
Country
United States
Website
www.marchex.com
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
Yes
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Conversation Intelligence
AI Insights
Yes
Account Health Alerts
No
Call Analytics
Yes
Call Recording
Yes
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
Yes
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
Yes
Topic-Based Analytics
Yes
Video Conferencing Analytics
No
Win/Loss Analysis
Yes
Revenue Intelligence
Actionable Insights
Yes
Alerts / Notifications
Yes
CRM Interactions
Yes
Call Scoring
Yes
Conversation Intelligence
Yes
Dashboard
Yes
Email/Message Interactions
Yes
Market Intelligence
No
Phone Call Interactions
Yes
Pipeline Visibility
Yes
Sales Coaching
No
Video Call Interactions
No
